Chase Bank,

177 Montague Street, Brooklyn, NY 11201

"Literally 8 people staffed and sitting at desks not doing anything visible (no customers). A line for ONE teller and an announcement that she needed a break so no one would be served for an undetermined amount of time… ??"

"Simple transaction, but Julie provided exactly the type of customer service and attitude I hope for in every interaction I have with a business. Positive, engaged, and efficient, give her some praise please we need to reward the people who are doing it right."

"The bank tellers clearly don’t enjoy their job here. I can tell they are stressed out, annoyed, and upset at customers. Maybe they are treated poorly by management. I wish them better mental health and healing vibes."

"Walked in to open a New account (personal and potentially a business). We as escorted to someone desk, that would help me open an account. Within 5 seconds of me sitting down the lady thought it was important to pick up the phone and start having a long conversation with someone while I sat there look at her face. Very unprofessional and highly disrespectful......decided to get up and simply walk out. The manage to this bank should be shown the door for running the location in such an unprofessional manner."

"They lost a very large deposit for my business, causing significant issues to my cash flow and inconveniencing my employees greatly. They were slow and inept in their response to this error on their part and have still not located the funds they misplaced. Being forced to give them even a single star just so I can post this review is unfortunate."