Chase Bank

"Worst chase experience. Waited 2 hour to open account. The people who cane after me got theiir faster especially for black (racial discrimination.) its only for black bank."

"Great customer service. The manager was very understanding. The bank representative understood and solved my issue immediately."

"This is the best chase location, fast and great customer service. The man banker who helped me today is best of the best. Very satisfied"

"I later got the help I needed and I revised my review accordingly. Thank you! My previous review: No banker was available to help you for hours when I visited the branch to get help since my account was locked out while trying to send $500 to someone and phone rep couldn't solve your problem all day long. There was only one banker available (she claims that she needed to get her work done which she could have done after attending to many customers waiting. Also I called the branch manager to complain but after 20 min waiting, the girl came back saying the branch manager is out for lunch n would be back in 30 min.) I was very dissatisfied with their service but later they attended to me after a long waiting. Thank you for the help anyway and hope you will improve the service."

"Two weeks ago I scheduled a 2pm appointment with Alexandra Belliard. I got there today at 1:50 and I was told that there are people in front of me. Fustrated by the fact that I scheduled an "appointment", and I got there on time just to be told I had to wait for at least 3 people ( I was told accounts usually take an hour to open), I still agreed to wait. I asked to be called when she was ready for me. I noticed the time at 4:12 and walked back there just to see someone who wasn't there before setting up an account. No one called, emailed, or texted me to notify me that it was my time or to reschedule the appointment. For a major financial institution to hire people that lack professionalism and courtesy is astonishing to me since those should be foundations in their hiring these people to work for them. I'll head back over to TD Bank. Never had these issues with my accounts there.."