Capital One Bank
244 Bedford Avenue, Brooklyn, NY 11249
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Photos
Location & Phone number
244 Bedford Avenue, Brooklyn, New York 11249, United States
About the Business
Welcome to Capital One Bank, conveniently located at 244 Bedford Avenue in the vibrant neighborhood of Brooklyn, New York. As a trusted leader in the banking and finance industry, we are dedicated to providing exceptional financial services tailored to meet your individual needs. Whether you're looking to open a new account, apply for a loan, or simply need access to an ATM, our friendly and knowledgeable team is here to assist you every step of the way. At Capital One Bank, we are committed to delivering innovative solutions and personalized customer service to help you achieve your financial goals. Visit us today and experience the difference of banking with a partner who truly cares about your financial well-being.
Reviews
"After reading all the previous reviews I was worried however, I was pleasantly surprised how efficient and helpful their staff is. From the moment I walked in someone was there to greet and redirect me to the right person. This branch is renovated and may be under new management!"
"Can't get anywhere with these people, had several issues over last couple years, and excuses or apologies are moot. ATM ate my card along with a personal check while saying returning check. Then computer froze. There is nobody to assist on phone and you're really screwed when nobody is working in branch. No ATM numbers to call. Now nobody knows where my personal check is and won't for days. And of course won't pay for fee to stop check. This is after they froze all 4 of my accounts for 6 weeks to check my eidl wasn't fraudulent, a loan I was scheduled to pay back. Not a ppp. Absolutely inept. Go elsewhere."
"I had a very bad experience with Capital One when I tried to open a business account. I went in on a Friday and no one was available to help me. They told me to come back on Monday. I called on Monday and they told me to come in the morning without an appointment. I walked for half an hour to get there and when I arrived, I was told that someone had scheduled an appointment for 9:30 AM and I would have to wait until 10:30 AM to be seen. I was very frustrated and disappointed with the lack of customer service. I ended up going to another bank and opening an account there."
"I wanted to open a business account and I chose this specific branch because its close to where I live, however it has been such a dissapointing experience. I made an apointment for 9am on a Monday and their system was down and they send me home to make another appointment, when I came back it took them 2 hrs to open a simple business account not to mentioned they made a mistake and to fix it they needed another day and I will have to go back. This has never happened to me ever! I was trying to be as patient as can be but to be honest that is no way to treat a client and they were not to apologetic about it, the agent was just simply saying yes to every complain I had. Hopefully this review helps to make this branch way better for the people that live close by."
"The ATM’s at this branch like to be off line or partially not working on weekends. This is unacceptable. It is almost making me want to go pay Chase monthly to be a customer there again. At least their ATM’s work on weekends."
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