Chase Bank
About the Business
Chase Bank at Astor Place: Your Financial Partner in Manhattan
Welcome to Chase Bank, conveniently located at 26 Astor Place in the heart of Manhattan, New York. As a leading provider in banking and financial services, we offer a comprehensive range of solutions tailored to meet your personal and business needs.
Our Services:
- ATM and Banking Services: Access your accounts and cash easily with our reliable ATM services and personalized banking solutions.
- Business Banking: Our team of business professionals is dedicated to helping you enhance cash flow, secure credit solutions, and manage payroll efficiently. We offer online and mobile banking, business credit cards, and payment acceptance solutions designed specifically for business owners.
- Wealth Management: Through J.P. Morgan Wealth Management, we provide investment products and services to help you achieve your financial goals. Please note that investing involves market risk, including possible loss of principal.
- Private Client Services: Experience exclusive banking and investment offerings with Chase Private Client, our premium service designed to cater to your unique financial needs.
Why Choose Chase?
Chase Bank is a part of JPMorgan Chase & Co., a global financial leader. We pride ourselves on delivering exceptional customer service and innovative financial solutions. Our commitment is to help you manage your finances with ease and confidence.
Important Information:
- All account-related documents and product applications are available only in English.
- Investment products and services are offered through J.P. Morgan Securities LLC, a registered broker-dealer and investment advisor.
- Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.
Visit us at our Astor Place branch to explore how Chase Bank can support your financial journey. We look forward to serving you!
Photos
Location & Phone number
26 Astor Place, Manhattan, New York, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"Terrible customer service from a what appeared to be a senior teller, an older woman, short burgundy/black hair. Unnecessary attitude when I approached her to make a withdrawal from the window. This happened on July 2nd around 935am at the Astor Place location. She was giving the attitude of someone who doesn't want to be at work before the holiday and someone who has no empathy to be working as a teller for a prestige bank. Very upsetting."
"As chase popularity has grown the customer service has plummeted. You can’t get anything beyond the most basic level of service. Even as their top client, Private Client, with over 6 accounts, if you ever need something, a document notarized, a transfer made, an account made, the answer is No sorry. This branch and all the branches the same. I’ve had much better service at multiple competing banks."
"Señora Norma Tejada is a very nice and kind lady-assitant who swiftly resolved the issue of a repeating monthly charge added to my savings account. Thank you very much!"
"Terrible and extremely rude customer serive. Especially the old lady teller will ruin your day. Becacue of the business, I've been visited so many Chase branches in Manhattan. This branch is the WORST!"
"Chase upgraded my account and started charging me monthly. I came to this branch to switch it back. They want you to wait for forever to change your account back. What is worse is employees on the floor have unbelievable attitude. It feels like they are doing you a huge favor by doing their job."
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