Webster Bank 72-35 Broadway, Queens, New York 11372,
About the Business
Welcome to Webster Bank, your trusted financial partner located in the heart of Queens at 72-35 Broadway, New York. As a leading financial institution, we are committed to providing our community with exceptional banking services and innovative financial solutions. At Webster Bank, we prioritize your financial well-being, offering a comprehensive range of services including personal banking, business banking, loans, mortgages, and investment advice. Our dedicated team of financial experts is here to assist you with personalized service, ensuring that your financial goals are met with efficiency and care. Whether you're planning for the future, managing day-to-day finances, or seeking guidance for business growth, Webster Bank is here to help you navigate your financial journey with confidence. Visit us today and experience the difference of a bank that truly values its community and customers.
Photos
Location & Phone number
72-35 Broadway, Queens, New York 11372, United States
Hours open
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 16:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews
"Short staff, no one ever answers the phones. Rude rude rude"
"This bank is terrible. Not sure if it’s the location but the fact that an appointment is needed to access my safe deposit box is insane. I couldn’t even get in touch with anyone despite calling multiple times. So, what about the elderly? I can go online and figure out a way to schedule an appointment, but my 80 year old grandma has to ask me to do it for her because this place just has zero guidance on how to do so via telephone. Additionally, they have a VM that they must not check because after leaving a message with my DETAILED call back information- I did NOT receive a call back."
"I called for appt on Thursday morning at 10 am and no return call yet? I still cannot believe we need appt to get to my box, try to terminal the box asap"
"Very bad service automated phone don’t work Every thing is by appointment only but one dosent know where to take an appointment what a shame to say its a bank"
"If I could give zero stars, I would. I had the worst experience with sterling bank. The level of unprofessionalism baffles me. I asked the banker to withdraw a hundred dollar bill, yet the banker decides to say no. I was fine with this, and I asked for 20 dollar bills, but she said no, and proceeded to say that she needed that bill for her customer. I was honestly shocked. The banker needed MY bill for another client. She proceed to throw loads of attitude at me, and it was very much unpleasant. Even though I gave her multiple options, she still refused and started to argue with me. This is one of the most disgusting environments ever, the employees there are horrible and very hostile. Most likely will never go to sterling again. Worst customer service."
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