TD Bank

"The worse experience from a bank, there is always one teller for all the costumers to make deposits or withdrawals. I end up waiting in line for more than thirty minutes. Just Horrible management"

"Terrible service. I went to branch around 5pm on 1/3/2023, 1 hour before closing. 2 female working at the counter were inpatient. Looked like one of them was missing 5 dollars.she passed me to next window after a couple minutes waiting. Another lady yelled at me for her second time asking me to press the button since I didn’t heard her. I thought she was talking to shorting money lady. After withdrawing, I requested to get 100 dollars in quarters, they said they stopped exchange for today. It was too late to get changes. They were just too lazy to do their jobs. Then Why don’t you change hours to close at 5pm?"

"I went there this morning to deposit a couple of thousand dollars to my bank acct. around 8:40 AM today 1/25/22 and the teller lady who was training a young gentleman gave me a very bad attitude, then as I started walking out I spoke to a man who was sitting on a desk (Guillermo) and complain about what had just happened and his answers were the same as the teller lady. I told them that the client is always right and that the had to be nice, courteous and respectful to all customers and they just laughed.. I will seek to complain to a television channel and better bureau because this was not the first time this happens to me. I have not choice but to open a bank acct. in another bank."

"So, i do have 2 accounts in this bank, today I stopped by this branch 37 st& broadway to open safe box,i waited around 1/2 an hour and was just me and another person waiting then when my turn came the girl who talk to me just took my ID and the card she put them on the table and she said 1 second I kept waiting for another 1/2 an hour and i stand I looked all the way on the back I found her having fun talking to her coworker at the counter with absolutely no consideration that she has client waiting for her!! I wouldn’t blame her but I blame the one who hired her that she is not professional at all wasting people time and I wouldn’t trust even her to access my information, stay away from this branch,"

"The greeting team is always pleasant, and the lines always very long, but my last experience has me questioning if I should keep my business with TD Bank at all. I needed to split a check to be deposited into savings and checking. I realized forgot my ID and account numbers. The teller was rude, apparently my needing this type of assistance was intolerable, that aside, she offered a solution to deposit the entire check into the checking account since I had my TD bank card. Terrific! The check was needed for a wire payment the same day out of the checking account. When the transaction was over, she handed me the receipt and I said, "this was put into checking, correct?" Her response was, "I put it in your savings, but it doesn't matter." I was in an instant rage and said "It does matter, you don't know what this is for" My response appeared to be nothing more than an annoyance to the teller. I left before my anger got the better of me and the wire payment had to be delayed causing problems I won't go into. Be careful at this branch."