Chase Bank

"Eric Kaz the manager and his staff are welcoming. Plenty of ATMs, Some newer electronic ATMs in the lobby. It’s nice to see a security guard here in the day and night time for security."

"After experiencing identity theft, I navigated the procedures of three different banks and interacted with numerous representatives. Among them, Chase Bank stood out as the most commendable. I must thank Farhan and Oscar, who demonstrated genuine humanity. Their attentiveness and sincere concern greatly impressed me. Thank you!"

"My fiancé and I opened a joint account here today and it was such a good experience thanks to Oscar Pardo. Oscar was warm, friendly and so professional. He made the process very easy and his customer service was excellent. He is definitely an asset to Chase Bank! We will recommend Oscar and this branch to others. Thank you Oscar!"

"Ricky - your comment below is clown shoes The security guards are in the lobby NOT to "intimidate" black people but to stop them from panhandling and harassing customers. By the time I have my card in the machine, an aggresive panhandler is 2 inches away asking me for $20. Should we have to live like this?"

"I'm not sure what it is about banks that seems to engender such tough reviews so I'll provide a boost for the staff with this review. On each of the last 6-8 visits to this branch, I have been cheerfully met with a "can I help you?" In addition, I have never had to wait in line for a teller and the assistance is always pleasant and professional. It is unfortunate that many other reviewers simply haven't shared this experience, but as I stated initially...there seems to be something about banks that just draw out the toughest reviews. One caveat, if this were about the 0.1% interest rates for savings accounts...please know that my stars would drop like heavy rain down to a review 0.1% stars BUT I realize that a local branch has no control over these aspects of banking so I won't fault them...and I certainly won't use them for that dimension of the business. So, these 5 stars were earned by the staff and the overall experience that I have had over time. Thanks."