Bank of America Financial Center 2077 Broadway, Manhattan, New York 10023

"Michael and Kai were very polite, I recommend this branch to everyone"

"This branch is very clean , and not so busy . One of the managers Mr Muhammad is always professional. I like goin to this Branch because of their services. Thank you ."

"Very happy with my experience at this branch. I was receiving fees on my savings account and unable to reach anyone on the phone. At this branch I was able to make an appointment online (other branches were unavailable and phone appointments were also unavailable for weeks). The assistant manager, Kai, was very attentive and helpful. The associate that helped next Chris, was also very helpful, resolved my issue as well as followed up when something else came up. These two helped restore my satisfaction with BOA."

"The gentleman, named Kai Cansler, the Assistant Manager, was very helpful. He supported me in obtaining some needed documents in a very timely manner. He offered to collate and separate them too. He also offered to support me in learning how to access the said documents 24/7. All of this courteous above the call of duty supported is very appreciated."

"Very pleasant people but somewhere in the branch incompetence is beyond belief. I brought TD Bank bank check to deposit to my account. Anywhere normally finds are available very quickly. In this branch they will be available in 10 business days! What is the whole point of bank check then ?!?!? I don’t even need the funds right away, but it shows you how the branch works. You want to invest your money - sure! But then when you try - it is impossible - technical glitch here, technical glitch there. And again not for something fancy, for a large mutual fund. I am pulling money out. As trusting this branch with my money appears shady."