Capital One Bank

"Came in because I deposited my $100 in the atm , the atm wouldn’t take it.come to the window for the teller to tell me she couldn’t do it either.. the teller to tell me it’s part of my fault because I put it in your ATM and it ripped. The manager needs a new job because she stand there n looks crazy, she doesn’t try to resolve the situation or anything, closing my account, do not go to this branch at all"

"Extremely incompetent, how does a an ATM take the money and bug out and not deposit money, and when asking the bank workers they say the ATM is part of a different company and they can’t do anything and to call a number which will leave me with no money til they decide to post it, so they don’t have anyone with any knowledge of dealing with ATM problems? Also a capital one ATM doesn’t belong to Capital One? Ya might as well separate the ATM from the bank if you can’t do anything about it."

"This is what you will get. Your life and your money is not acknowledged. I called to file a complaint they told me to wait 20 days. Received call from branch manager and was concerned why the superior did not reach out. He share he just called me because I requested. I did not requested the called I wanted his superior to call to discuss the matter. The bank is dangerous and our life's and money are being at risk and the bank management could not do much if they don't make a plan to address the safety of the customers. My children bank and the last thing I want to hear is my child is not alive because she was killed at the bank. Is time for me td o get a call. You have all my details. Not safe"

"They don’t even deserve one star!!! Always have line with only two windows open out of 6! It’s been 20 mins already waiting in line still two people head of me ! SMH!! One Of the worst branch in the location, someone got to do something please ! Back here today 10/25/2021 … same thing smh!!"

"I love going to this Capital One Branch. I just recently started to visit this location and appreciate the excellent customer service. Especially from a banker named Jasmin. She is very professional, knowledgeable, and does her job very well. I was having an issue with online banking since day one when I opened the account, and needed my bank statements. Jasmin said I can do that for you and I was in and out within 5 mins. Thank you so much for your help Jasmin. Stay awesome"