Popular Bank

"I had a great experience a this Branch. Veronica de Jesus opened My new checking account she was so knowledgeable and polite to me... Process was flawless.."

"There's no after hours ATM service. Went there last Thursday...place was open but no service at all. You would think at this age of technology they would find a way to inform the clients when they are out of service, other businesses do."

"Waited over an hour to open an account and ended up leaving without an account. Poorly managed. Only one person working who was taking her sweet time between customers. Disappeared to the back for 20+ minutes between customers."

"Doesn’t make any sense that because of YOUR lack of security that allows crackheads/homeless people etc to live in the atm section of the bank that us people, that actually have money, and there are limited Places we can take money out have to suffer…. Closed from 4:00pm-9:00 am everyday? What about the working people? For example I have no cash and it’s Friday 4:15pm…. You tryna tell me I can’t access MY MONEY until MONDAY?! Because your also closed on weekends?!? GET IT TOGETHER"

"It does not matter how much you call you rarely if ever get a call back. I have been trying to close an account that was my mothers who passed, went in person managed to close one. The second one I was supposed to hear back no one has called. The service sucks."