Apple Bank 2021 Bartow Avenue, The Bronx, NY 10475
About the Business
Welcome to Apple Bank, your trusted financial partner located conveniently at 2021 Bartow Avenue in The Bronx, New York. As a leading provider of comprehensive banking and financial services, we are committed to meeting the diverse needs of our community. Whether you're looking to open a savings account, apply for a loan, or simply access one of our ATMs, Apple Bank offers personalized service and innovative solutions to help you achieve your financial goals. Our friendly and knowledgeable staff is dedicated to providing exceptional customer service and ensuring a seamless banking experience. Visit us today and discover why Apple Bank is the preferred choice for banking and financial services in The Bronx.
Photos
Location & Phone number
2021 Bartow Avenue, The Bronx, New York 10475, United States
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"Had an amazing experience inquiring about opening up my new account. Karla explained every option available to me and had the patience to go thru all the products Apple has to offer. I will definitely switch over from my bank to Apple and visit this location to do so with Karla V."
"I went with my grandmother to help her with her account. We had a great easy experience. The process was also fast. We had anticipated staying there for a while but no we were out within ten minutes. Everyone was kind especially a young lady name Karla Velasquez I hope I’m spelling that correctly. She was our teller and her positive attitude, energy, and efficiency real was a special touch to our already great experience. Thank you Apple bank!"
"This is the worst Apple Bank ever please do not waste your time anticipating to get anything done here. The manager that worked there today denied me service as well lied to me about cashing a certified Apple Bank Check. She was so unprofessional had a nasty attitude and didnot care to help me. So I went to another apple bank in Scarsdale, NY and got the check cashed. I will never associate myself with this location. I had to drive 8 miles out in order to receive the assistance I needed. Please do not waste your time here."
"No fair warning that the location was going to be temporarily closed. Not fair at all since not all services are via ATM. You have to go physically to a cashier. It’s a shame even in a time of crisis that these measures took place. I totally understand it’s safety reason but a better plan could have been placed versus closing the branch temporarily. What if the other locations are the same si no one will have access their accounts. Solve problems when occurring. Once things get better and they open again I will consider if I leave my account with them. A better plan could have been placed. Have more accessibility to all accounts via ATM like the Christmas club. Suggestion: think about creating a special ATM card for the Christmas club. It does take 7 to 10 business to get the cars and to setup. Please consider that as a new platform it might help you in retaining customers in the future. Plus improve your customer service. If a letter was sent I didn’t receive it in a timely manner due to I do not go out to get my mail until the weekend. Like you and everyone else is limiting less social activities for safety, but I do take my precautions like everyone else. I don’t apologize for this statement because everything has been disrupted that no notice is given in advance. Better game plan needs to place in the future. Sincerely, Concern customers"
"Expect the bare minimum in customer service when you enter this bank. The first person that I spoke to upon entering the bank was rude. Before I could finish my first sentence explaining why I was there she interrupted me to say that she was on her lunch break. It didn’t make sense for her to be annoyed when she was taking her break while sitting at her desk. She then told me to sign in and have a seat. As this was my first time in this bank I had no idea where the sign in sheet was located. I waited ten minutes before finally being helped by who I believe was the branch manager. I’ve only been in an Apple bank once prior in my life (in Riverdale) and the service was the complete opposite. It was great. The Bartow branch made me feel as though I was bothering them. No one even took the time to just do something as simple as say hello or how may I help you. They just walked out and asked the room if there was someone looking for a notary. When I responded she just stated that I needed to walk to the last desk. She wouldn’t even give a halfhearted smile. Nothing. At least she wasn’t rude like the first person I encountered. Maybe morale is bad at this branch. Regardless, choose somewhere else if you can. This place feels like the DMV or some other government building. This was the worst experience I’ve had in a bank in a long time. I’d rather travel an extra ten minutes than go back to this bank. I walked in with a smile and left with a frown."
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