Wells Fargo Bank 358 Market Street, Saddle Brook, NJ 07663

"Horrible customer service I received a phone call from Wells Fargo advising me in an indirect way. It to visit this branch again. The manager wasn’t helpful neither friendly nor reflecting the standards because I was able to do the same exact transaction in another location 20 minutes away from this location The manager gave me an attitude to verify my identity which I was helpful and gave her all the information My ID and my social security number my ATM card I was trying to find solutions to the manager for a very simple transaction which was a wire transfer The manager preferred to waste 15 minutes out of her precious time to look for scheduling an appointment for me in a different location other than simply handle the transaction Then I asked for a certified check for this time sensitive transaction which was closing on a house The wire I asked for was domestic wire. The certified check could have been approved from this manager or getting another approval over the phone This manager didn’t want to help for reasons that i really need to understand The standards for this manager aren’t the same. I already closed one of my business accounts in wellsfargo last week and I will be closing more accounts in the near future if this is the way Wells Fargo will be supporting my business."

"Liannabel was fantastic I'm so glad she was there to help me with a trust she made it so easy when I dredded going in thinking that it would be a terrible process Thank you Liannabel for being so caring and knowing what you were doing you made me able to let out a sigh of relief.."

"Lianabel is the best banker in this branch, very professional, knowledgeable, and easy to understand, she should be the manager! Good job!!!"

"Jamaal is a wonderful addition to this branch Very courteous, professional, and kind! He was very patient with my difficult transaction, and made me feel valued and welcomed!"

"I've had the best experiences at this branch especially when being assisted by a young man teller named Jamaal. He is proficient, always greets me with a smile, is very genuine and personable. (Something I don't always feel from the other staff). I've witnessed him with other customers, as I come in somewhat frequently, and the grand treatment is always present. He fully understands and embraces the true meaning of customer service. To him, we're more than a number! Management should definitely take notice and commend this young man. Thank you!"