C. Tony Cigna: Allstate Insurance

"This agency is the worst. One of our vehicles was involve in an accident about 2 months ago, not only did they added the wrong coverage (only vehicle with a different setup) but we have not even been able to talk to someone there in this period of time. We are still being charge for coverage of this vehicle and after numerous messages and calls. we are still waiting to speak with one of the branch reps. Just today i gave already called 5 times and no one answers. We were force into this agency after our previous agent retired and its just been a mess since then. Stay away from this agency, their quality of service does not reflect all-state service, i don't know how the brand still attaches their name to this mess of a place."

"Terrible customer Service. Been trying to rectify their billing error for two months now. No one answers the office phone, when you try to call the 1800 number during office hours you are automatically redirected back to the office. Tony Cigna is not available to speak to, was told to call the 1800 number after office hours to speak with someone. This never happens with NJM"

"Not responsive. Took over the previous manager who was wonderful. This team is very difficult to work with. I get better response from the central Allstate 800 number"

"I can't stress enough this is the place to go! Allstate Insurance staff is amazing! Especially Vinny! He is always there to answer any of my questions I have. If he is not available at the time of the call he ALWAYS calls back before the end of day! I appreciate everything you guys do for me and all my needs!"

"Very professional and always available. Been rocking w/them for years; great insurance and budget friendly."