Crotona Job Center

"While we all can say a job can be taxing I don’t understand why ppl can’t find good information from the place that dictates life to them? I don’t know why remote working is harder but a lot of these employees take their frustrations out on clients bc they have to work so the client has to wait too?now they can’t answer the phones and if they do it’s a fluke and the city allows this ! So what does that mean? No one cares how do they give you an interview online yet almost 4 HOURS IN STILL NO ONE PICKS up?? No stars would be a better review"

"Came in with my aunt and I had the nerve to ask ONE stupid question, from then, the lady with highlights in her hair was disrespectful towards us. We would ask legitimate questions and she would turn to me to respond with the nastiest attitude. We wanted someone who spoke Spanish so they could help my aunt better, I was just there to help her out since she's in a wheelchair. My aunt would call her over in Spanish, and that lady would come over to answer rudely to me in English. It would have been better to not come in, all they helped us with here was use the self service machine (a man who works there did everything for us) and guide us to a computer to use in their computer bank/lab."

"The attention at that center is horrible, they work very poorly, a horrible mess, if you call they don't answer the phone, if you are going to solve something you go by choice, I have been waiting for almost a year to be approved the aid and I never received any aid nor an approval letter, as if my case was approved, and after a few months I receive correspondence that I have to renew my cash aid case,What a lack of ethics, I have seen myself eating for a long time on the streets, in friends' houses that provide me with food or in places that distribute food on the street. And all this thanks to the attention of Crotona Center."

"So... It's a long wait similar to the DMV on those people will be pressed for patience. I personally don't have any complaints against them. I just wish they updated the number/ticket system."

"I have been here once so far and in all honesty it’s what you make it. I have to go back tomorrow and hopefully get my benefits in from April and May. However the people in need are very unreasonable and I dare say childish. Not all however, all of us who are going there are in need and there is but so many people working to help thousands if not more. We as the ones in need have the audacity to need help and be impatient and then treat the workers with an attitude and act surprised when their days are messed up and they start treating everyone else poorly. I’ve seen people threaten to smack the workers because they are frustrated or cursing them out etc. Obviously they will not want to help you to the best of their ability nor care to because you’re treating them poorly and now it’s a cycle of just disrespect and not caring. Simply because people don’t have patience and feel like they deserve to be helped first if you got a number you will be helped but what you put out is what you’re going to receive. It’s crazy how a simple smile changed the workers attitude and heart. All I did was smile and show joy genuinely and it reciprocated back. The people working here deal with a lot as well we are all people they’re not mindless machines to serve our needs. I understand some being frustrated, but it’s the same as not taking your issues to work don’t attack the hand that can rectify your situation. Kindness and honest genuine joy goes a long way."