CubeSmart Self Storage

776 South Columbus Avenue, Mount Vernon, NY 10550

"Gm was very pleasant. She made sure I was pleased with my chioce of storage. Area seemed well guarded cameras and keypads were all functioning. People there were pleasant. The area seemed pretty clean however you can smell a very strong odor of mice urine with spray and deterrent they are using. as I am happy, they are taking the Necessary precautions it is a bit overwhelming. It does suggest the need for higher insurance for your belongings."

"Enticed with a reasonable rate to get your business than increase rates every few months. Hardly anyone in the office when you visit the facility. Now instead of $10 late fee after 6 days the business places a lien on your property and charges $120 to remove it. This company is money hungry. Take your business somewhere else. Not worth the headache."

"It was such an amazing experience working with Yadira. She was going above and beyond in helping me solve my problem."

"The location is a very convenient place with good parking and acess . The staff are pretty nice and helpful however I didn’t like that 5 months into having my storage at this location I was informed my rate would increase by 30$ and when I questioned why they said because that happens . Never have I had a storage unit and within less than a year or 6 months my rate randomly change that usually happens with in a year or so. Also around the holidays I forgot to pay my bill one time and my lock was cut off my unit and I was charged and threatened for my stuff to be auctioned for being 30 days late . I feel that is a bit insane for one month ! Especially around the holidays ‘ I would deff say take your money elsewhere , something’s just don’t make sense at this location with changing prices whenever they feel like and auctioning items over 30-40 days of being late"

"Monica is basically the best, she kept me on track with my bill. Bless her! Just about every person I’ve come into contact with in the front office has been awesome. They seem to have a fun work environment. Seemed invested in my storage journey. I closed my account the other day but if I ever need storage in the area again then I know where to go. I'm so glad I had such a good experience having my own unit for the first time. Thank you."