United States Postal Service

"Every single person here is so helpful! I love the experience."

"In the past year I have used the Dobbs Ferry Post Office about 2-3x a month to get stamps, mail packages, and recently apply for a passport. Each time the experience has been pleasant, courteous, professional, and low key efficient. A model of public service at its best. Special kudos to the staff, who deserve praise and support."

"Maybe some changes were made since all of the negative reviews because my experience using this post office over the last several months has been very positive. They certainly deserve higher marks than what is reflected on this page. I use this post office fairly frequently for work. Usually I need to send certified mail, or documents that are important and absolutely need to get where they are sent. The staff at the Dobbs Post Office are always helpful and cordial. They always answer my questions, and our business is conducted in a pleasant and efficient manner. I hope the Postmaster and staff are encouraged by this review as I have never had a negative experience and they are a wonderful example of what an experience using USPS should be. 5/5 stars."

"The service was horrible. I came in to get my son's passport today, 10/7/2003. My appointment was for 10:45am and I arrived at 10:15 am. I completed the form for the passport and got on the line. He told us to get out of the line because the appointment was not until 10:45am and so I did. At 10:40am, the 10:30am appointment arrived. He took them right away so I was seen 10 minutes late. The representative had an attitude the entire time and so does the gentleman that takes the pictures. There was also a lady who does not work for the passport section and was nice and trying to be helpful."

"Today I googled the D.F. post office for their hours of operation. I noticed all of the negative reviews. I totally agree with them, as the service in the past from a few of the Postal Clerks was bearly tolerable. The past few months however, my experiences there have been positive and helpful. The Postal Clerks are interested in helping with issues. Perhaps much of the staff has changed, maybe even the Postmaster has changed, because if the Postmaster isn't addressing the employees' behavior while at the service window, who would? It's good to not dread going to the P.O. again! The only reason I don't give this P.O. 5 stars, is that it desperately needs a make-over!"