Empower Federal Credit Union
760 Harry L Drive, Johnson City, New York 13790
About the Empower Federal Credit Union
Welcome to Empower Federal Credit Union, located at 760 Harry L Drive, Johnson City, New York. As a trusted financial institution, we are committed to safeguarding your personal and account information. Your security is our top priority. If you ever receive a request for sensitive details or a one-time passcode, please ensure your safety by verifying the request. Simply hang up and call us directly at 800.462.5000 to confirm authenticity.
At Empower FCU, we proudly serve the central NY community with a wide range of financial services, including personal and business banking, as well as loan options tailored to meet your needs. Our friendly virtual assistant, Emmi, is available to provide quick and convenient support online or over the phone, ensuring you receive the assistance you need whenever you need it.
Looking to grow your savings? Explore our Empower FCU Share Certificates and watch your money flourish. Becoming a member is easy, and you'll gain access to a host of wonderful products, services, and member benefits.
Before you get started, please review the list of required documents to streamline your experience. Join us today and experience the Empower FCU difference, where your financial well-being is our mission.
760 Harry L Drive, Johnson City, New York 13790, United States
Opening hours of Empower Federal Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of Empower Federal Credit Union
"Horizons is the worst bank I've ever dealt with. They obviously hire people that don't know what they are doing! Would be 0 stars but that's not an option!"
"I banked with Empower for the past ten years. Went in to cash a student loan refund check from the treasury just to be questioned about the validity of it and told they have to hold it for 7 days to verify it is not fake. The teller did not even bother to look at the watermark."
"only because 0 stars is not an option - I went to the main st. branch today to make a loan payment and was not (NOT) allowed because I was dropping off a check for a loan that did not belong to me - they refused the payment unless I opened a shell account. I'm just the messenger, just take the damn payment like you do every month! oh, but they did offer to let me drop the payment in the night deposit - are you kidding me, how the hell is that any different than me giving it to a teller - they are totally screwed up!"
"Customer service was very poor. I was not able to access online banking due to administrative errors created when the account was opened. It took 3 phone calls and a trip to the branch to get it straightened out. This should be a very basic transaction for a financial institution. Each person assured me that their fix was finally the solution. Definitely not the case."
"Never really had any issues with Empower, before or after the merge with Horizons. Everyone is friendly and accommodating to your needs, only thing I would say needs fixing is the time spent in the drive through lane, especially if they have a line inside. Other than that, when we leave NY, it'll be hard for us to find another CU to work with."
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