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About the Klarna
Klarna is a leading financial institution located at 18 West 18th Street in New York, New York. As a pioneer in the fintech industry, Klarna offers innovative payment solutions for online shopping, allowing customers to buy now and pay later. With a focus on convenience and flexibility, Klarna is revolutionizing the way consumers shop and pay for their purchases.
18 W 18th St 9th Floor, New York, NY 10011, United States
Reviews of Klarna
"Hi good night I am a customer and for almost a month I’ve been having an issue with you guys and you guys are not trying to solve the issue you guys trying to blame Nike and Nike is not a problem a supervisor don’t want to speak to me is this good for business? I will not recommend anyone to use this year. I would continue to post my feelings and until you guys fix the problem."
"Horrible. Use afterpay, gives you a good spending amount, doesn't affect credit, great customer service. All the opposite of klarna. Wish I could give zero stars."
"I'm sitting here wondering why Klarna refuses to delete my account upon my request. I don't have a balance and no longer want to use this service. I was told it's because my profile birthdate doesn't match. I don't have my birthday on my profile. What is happening. These companies are scamming everyone. UPDATE: MY REQUEST HAS STILL NOT BEEN GRANTED. Now they're saying I have to wait 45 days? For what? Is my account info being held hostage now? Please do not use this service as their response to customer concerns is met with indifference and no resolution."
"Great company. Klarna has really come in handy with making purchases and paying over a period of time. However if you need to talk with customer service, good luck with getting through to them! You'll be waiting forever! Any company handling a huge number of customer service calls, and knows that the wait time can be upwards of 25 minutes, should have decent hold music for people to listen to!! What they have isn't even music.... just a very annoying tune that plays every 30 seconds!"
"I wanted to take a moment to express my sincere appreciation for the excellent service I received from your company. I recently made a purchase, and I must say that I am thoroughly impressed with the entire experience. First and foremost, I want to commend you on the speedy shipments. I was pleasantly surprised by how quickly my order arrived at my doorstep. Your commitment to efficient delivery is truly commendable, and it made a significant difference in my overall satisfaction as a customer. Moreover, I want to highlight the simplicity and clarity of the paperwork that accompanied my purchase. It's not often that one encounters such straightforward and easy-to-understand documentation. The hassle-free experience of going through the paperwork was truly refreshing and contributed to the overall positive experience of shopping with your company. I truly believe that exceptional service should be acknowledged, and I am delighted to share my positive experience with you. Your attention to detail, promptness, and commitment to customer satisfaction have not gone unnoticed. It is evident that you prioritize providing a high-quality experience to your customers. Please extend my gratitude to your team for their hard work and dedication. I will certainly be recommending your company to friends and family and will continue to be a loyal customer in the future. Thank you once again for your outstanding service. It has been a pleasure doing business with your company."
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