Crunch Fitness - 34th Street 222 East 34th Street, Manhattan, New York 10016

"I had an absolutely terrible experience at this gym. I started working in the area so I wanted to check out the surrounding gyms. I attempted to use a free day pass so I could see if the gym was worth the insanely high monthly fee and the receptionist gave me an attitude and sucked her teeth after I asked about it. She went on to gossip with her coworker as I tried to ask questions and as I finished filling out an over the top form just for a day pass, she made me take a seat for at least 10 minutes. Incredibly disrespectful. Also from what I saw, the gym itself was nothing special and it was overly packed. You should be able to find cheaper gym for the same quality around here where the employees won’t disrespect you."

"The sales representative agreed to sign me up for a two month membership but lied and billed me for an annual membership instead, costing me over $700. They refused to give me a refund request, saying that I should have recorded the conversation. I would suggest finding a different gym to avoid getting scammed."

"I went this Saturday and Sunday (03/08 and 04/08). I was seen by an attendant for two days at crunch fitness on 34st. On the first day, he didn't inform me about the free days that the academy suggested. On the second day, I informed them that I had registered and presented proof. He didn't authorize me to train for free to get to know the gym, as the website says, I had 3 days. I was extremely devastated and disappointed with the experience. I feel deceived, I was charged two daily rates of 73.16."

"The staff here is always kind and welcoming. I had a personal training session with Jeff and he was great! Provided me with a whole new set of exercises suited to my goals."

"Outdated, not maintained, dirty, inefficiently layed out, a waste of $ The 34th street location and the Upper east side location are the worst gyms I’ve been to in the city. I’ve been a member since 2018 and since Ive joined they haven’t bought new equipment. The machines have to be at least 10 years old not to mention at least 85% are broken with no sign even on them. Even the somewhat newer machines (still at least 6 years old) are broken in ways that are completely unsafe - moving while not turned on, speed is wrong, grips missing. Most people would say then why are you a member? although this one is closer to my apartment, I take the walk to the mid town east crunch daily and only come to 34th street when I have to. The quality of cleanliness, machines and staff is incomparable to the midtown east location. Not to mention everything is filthy dirty, I’ve never seen someone cleaning there but that’s the least of it. This gym is the worst. I cannot wait until TMPL opens. Anything is better then Crunch 34th street"