Crunch Fitness - 59th Street 1109 2nd Avenue, Manhattan, New York 10022

"Is this supposed to be a gym or a night club? Music is way too loud for the enclosed space, bordering on ear damage. Hard to block out and good luck if you want your own music. Otherwise mostly fine. Equipment is functional, if not a bit dated. The newer treadmills are nice though."

"I've been training with Brian at Crunch NYC for the past few months, and I couldn't be happier with the results. Brian's expertise and motivational style make every session challenging yet incredibly rewarding. He customizes workouts to fit my goals and ensures I'm always pushing my limits safely. If you're looking for a dedicated and knowledgeable trainer who genuinely cares about your progress, Brian is your guy. Highly recommend!"

"The gym decided unilaterally to cut my lock because they claimed someone had left an airpod inside my locker. They claimed that they announced through the speakers giving the locker number but who takes note of their locker number? Now I have to pay for someone's clumsiness forgetting their airpod there and the gym not even offering compensation for my cut lock. Besides this, the gym is in great condition so I can't give it a single star. Just be sure to bring a heavy duty lock."

"I am extremely disappointed at the staff at this Crunch. Very unprofessional and intrusive. Late last year I purchased a package of 5 sessions (for $520) because I felt so pressured and judged by the trainer that sold them to me. I said no thank you, and even after that he kept pressuring me to purchase them, so I felt like I needed to. After buying them, he was not professional at all. He said he would build out a nutrition plan which never happened; the two sessions I did do were very rushed and he wasn’t telling me if I did anything properly; he never reached out to schedule another one so I would always have to initiate, etc. Then, after two sessions with him, he left the gym without informing me. I never knew he left until I started noticing he never came in. Fast forward to now, I moved recently and had to cancel my membership, and I still have 3 sessions remaining on my account. Because of their “3 day refund policy,” they refuse to even give me a partial refund. They said I can use them up before my membership ends (in 2 weeks), but I told them I live really far away now and will be traveling. They have taken days to respond to each email I send, I’ve had to constantly follow up, and the fitness manager wasn’t even available to hop on a call to chat. I feel scammed, and honestly really frustrated that I paid so much money for sessions I did not want in the first place (and never got to finish using)."

"Clean and well maintained gym, recommended for all levels of fitness enthusiasts. Different brands and types of high quality machines to select from. Been there last year during my work trip to NYC and felt quite welcome. The Manager Rudy showed me around the facility and was very friendly and hospitable,"