Crunch Fitness - 81st Street 1438 3rd Avenue, Manhattan, New York 10028

"It gets the job done. It has 1 of every piece of equipment or machine you would want. It has a heavy lifting room. Multiple cardio machines. A grass turf area. The price isn’t terrible. Only 2 water fountains I believe. But it’s clean and decent. Just a little small and cramped in some areas which causes you to wait for certain pieces of equipment"

"This gym easily wins one of the worst in America. Awful layout, horrendous service, zero space, and bare minimum equipment. This place is literally thr antithesis of a good working environment and the definition of squeezing as much as you can in one place poorly to make money off people."

"I’m staying in NY for the month and wanted to try a gym before committing to a membership. I got an online free pass to see if I liked it before paying. To my surprise, I was informed that the free pass is only for New York residents. I asked if I could take a tour to see if I liked it, but was told I could only do so if I paid $35 for a day pass. I couldn’t even see the gym before committing! I spoke with the receptionist, PEG, who was very rude and treated me poorly from the beginning. Feeling disappointed, I asked if I could stay for a few minutes while I found another gym nearby, but he didn’t respond. During this time, a lady from Florida came in with the same request to check the gym before deciding on a membership. Without hesitation, PEG called someone to give her a tour. This was very frustrating for me. PEG then tried to kick me out of the gym, and I respectfully asked for a couple more minutes because I didn’t feel comfortable using my phone on the street, as I’m not from the area, I’m from Brazil, living in Pittsburgh. PEG continued to act rudely and insisted I leave, so I left. This was the worst experience I've ever had with a receptionist, as they are usually friendly and try their best to help you out since they are literally the face of any business. Fortunately, I found another gym called Blink. While it's not the best gym, the staff are great and made my experience enjoyable enough to sign up for the month. I will definitely never try crunch again on my next visits."

"Crunch needs to do better and really bring this gym branch up to the standards other Crunch locations in the city set. Much of this is unique to this location. From the aging machines to the horrible smelling locker rooms, dirty equipment, crowding, nonfunctional AC, and high cost, this gym isn’t worth a membership. I’ve been a member on and off since 2020. The gym hasn’t been renovated in the slightest until this month, when the lockers were replaced. There’s dust and cobwebs all over walls and ceilings, and damage to decorations in various areas. I’d avoid if you can."

"Locker room smells very bad consistently. It’s a shame because I know many people who would join, but the smell instantly turns them off from becoming a member here."