Planet Fitness 2241 Westchester Avenue, The Bronx, NY 10462

"Seriously, I like this Gym. I've been coming for a while here on different hours and, I've been working out good, like any other business, people are the one in making a difference BUT sometimes here, some staff members seems to be cranky all time during their shifts but, this is not the nature of my review. Lately the conditions of the facilities are getting worse and worse. The showers are poorly maintained, howe it's possible that out of three showers only one it's working???..and,,it's been like this for months...It's was funny when I found myself being the number 3 on queue to get a shower..LOL.. it was ridiculous..LOL...I din't want to complaint one..because I will get frustrated speaking with staff and second one..I finished my work out and wanted to leave... Also, the ceiling leak on the right side of the front desk it's annoying, sometimes I see a small blue bucket catching the water..Seriously..??..Managers or Directors of this facility must to revise the amenities and enforce maintenance to take seriously these issues. Hope they can come with a solution."

"The gym had all the necessary machines to achieve a good work out. The staff were pleasant, and signing up as well as cancelling the membership were super easy to do. There’s also a lime/bird parking point, so if you’re tired after the gym you can easily take an electronic scooter home. I deducted 1 point for a few reasons. Number 1: the gym is way too crowded at like all times of the days. Members also have a habit of hogging machines for 30+ minutes, especially when there are groups of friends working out. And even if no one is on the machine at the moment, they will quite literally run to the machine and sit down to ensure no one can work out while they are resting, until all friends are completely done with the machine. Number 2: ventilation sucks. There’s no vents for those on the elliptical and only every 2 treadmills are facing a vent blowing A/C. Number 3: no more parking lot. That was seriously one of the highlights of the gym and now it’s gone"

"Hi .. I joined this gym in Memorial Day weekend and I supplied all the information they needed to my account. After joining the gym, they had trouble collecting my payment and I do not understand why because my bank was available and funds were available. To my surprise, they claim that they have “limited access” to my account which I never in my life had experienced that type of a problem. Apparently, this was a problem in this gym so they processed my membership with an additional $20 late fee. I went back to the gym and approached the manager and we re-entered my information my bank information my account information and after a 20 minutes of back-and-forth discussion he claim he waived my $20 late fee. On July 1 a $51 annual fee was supposed to be paid again they claimed they were unable to collect it and charged me again another $20 late fee. That was unacceptable. I canceled my membership because I could not understand or no one could explain to me what was the problem and I kept stressing myself because I’m not a person to ever not pay a bill on time nor ever been charged a late fee. It was so unexplainable and disappointing because I was making progress with my weight in spite of this issue, and also, they are allowing minors free access to the gym for the summer to run around the gym while other members are paying their fee and the kids are just hanging around the equipment and you’re unable to use it because they’re playing around with the equipment and that also was very dissatisfying and puzzling to me, especially when I’m paying my membership my annual fee and apparently late fees. I don’t know if another members are experiencing the same problem or they’re just picking on me, but it’s unacceptable because there’s a problem with processing w banks than they should be the ones responsible not me. I gave them access's to my bank . I did everything I could possibly do and they just kept continuing to charge me additional fees so I Cancel my membership and I will not recommend this to anyone.. The workers do not help you they cannot explain to you. They know nothing. All in all, I choose to move on and find a better suitable gym so I wish anyone who joins this gym the best and hope this doesn’t happen to you! Thank you Good luck ! I wish to add that they continue to collect fees that no longer in entitled too.. after we cancel our membership And we will continue to block them ! The fight is on!! What you’re doing is illegal. And we will pursue Legal help.. because you do have access to my account, if you wish to reach out to me, you’ll be so welcome to do so. TY!"

"Several broken machines(seated calf extension has broken since early April and one of the leg press cables has been ripped for a month as well), not enough equipment available for everyone, there's always something broken in the bathroom as well"

"I only go to this gym because it’s convenient walk from my place other than that it’s one of the worse planet fitness I’ve been to it’s unsanitary. And there machines are always broken I’ve asked the manager multiple times when are they going to fix the stair master in response “they don’t know” It’s has been broken over a month. I pay a monthly bill when people under age are still allowed in and corporate makes sure they get there money deposit .However there isn’t any repairs being done. And due to the unsanitary conditions it’s a “Health Hazard”!!!!"