Orangetheory Fitness

"Shout out to Mike and Coach Nicole for upgrading my membership! I had initially signed up for 8 classes/month and wanted to upgrade after my first class because I knew I was hooked! I was told I had to wait until my next billing cycle. Both Mike and Nicole noticed my attendance rate and reached out to me to upgrade me earlier. They’ve made my costumer experience so positive right from the start. Kudos to a great team and I look forward to working on my fitness goals with them!"

"signed up via third party and unfortunately lost out on 7 class credits due to a misunderstanding on my end BUT prior to knowing the mistake was mine, I reached out to OT management. zero response back. zero acknowledgment. after a few weeks it took the lack of response for me to eventually realize the mistake was on my end. just feel disregarded and I’m not interested in returning back."

"They make it hard for you to cancel your membership. It's always a reason to why. It's best to not even start. Don't let them trick you. Whoop is better anyway. I lost 45 lbs just being active with whoop doing things I love."

"I can't say enough good things about Orangetheory in West Caldwell. The coaches are motivating, the music upbeat and the overall vibe is friendly. The coaches provided exercise modifications when needed to allow me to workout at my own pace while still challenging myself. This place is great."

"During a recent business trip, I had the pleasure of visiting the newly opened Orangetheory Fitness studio in West Caldwell, New Jersey. Despite not being a regular member, my experience was incredibly positive, making it a highlight of my trip. The studio itself is a testament to thoughtful design, combining functionality with aesthetic appeal. It's a beautiful space that instantly makes you feel energized and ready to tackle your workout with gusto. What truly sets this location apart, however, is the staff. Every individual I encountered was welcoming and professional, showing a genuine interest in helping visitors and members alike reach their fitness goals. The studio manager, Katelyn, was particularly noteworthy for her exceptional hospitality. She was not only extremely welcoming but also incredibly helpful, offering guidance and support that made my visit both enjoyable and productive. The coaches at Orangetheory Fitness in West Caldwell are in a league of their own. Their motivation and expertise are evident in every session. They manage to push you to your limits in the most encouraging way, making even the toughest workouts feel rewarding. Their passion for fitness is contagious, adding an extra layer of enjoyment to the exercise routine. Even though I was only visiting, my time at Orangetheory Fitness in West Caldwell was a fantastic experience. The combination of a beautifully designed studio, amazing staff, and motivating coaches made it a memorable part of my business trip. I highly recommend this location to anyone looking for an engaging and supportive fitness environment, whether you're local or just passing through."