Planet Fitness 8297 Niagara Falls Boulevard, Niagara Falls, NY 14304

"They recently removed over 10 machines for a yoga ball rack (that nobody uses). Smith machines also have much more friction/resistance making them no longer smooth. Machines were scarce, but now it’s even worse."

"My experience was at the Niagra Falls, NY location. I was a new customer purchased $24 a month membership. I had not had a chance to use the gym facility yet 2.5 months and paid about $98.00 already. I had anticipated to start a new routine in the coming week and decided I really don't use the plan extras and felt the $10 plan was a better fit for me. I spoke with staff and they said they will have to charge me another $39.00 to down grade to $10 plan. Are you kidding me??? That would be $140, again I have not even used the facility yet. I even offer suggestion to call a GM to work something out. Staff said unfortunately there was nothing they could do as it was corporate policy.. So I just canceled and I won't be coming back."

"It's a very clean gym and there are tons of equipment/classes to use. Monthly payment required but affordable. Stopping your membership is a bit more difficult than starting it. The best time of year to join is when they offer discounts usually in January. They also offer free Tootsie Rolls at the counter."

"I am older and only used the two front fitness rooms. Was told wed gym closed to add new strength training equipment. Whereas in fact , it was closed to remove all the life fitness machines most of us older use. We could use these machines in private room . Today room empty all machines gone and both good ab machines removed. Inner leg machine replaced for a cheaper version leg pads on both sided flip and positioned directly in front of you no room. The only upper body machines left work independent of each other not short person friendly. The one ab machine in back totally inferior to the two ones removed. Now all machines in aisle or facing all cardio guests .. this is no longer no judgement zone for those who used those machines and prefer not to be displayed in aisle . It geared only towards younger people. And 30 min room still falsely advertised on website , and price increased . So the feeling of coming to find all your machines gone and higher price. There is very very many including both women and men using this room every day .Very disappointed . Very sad day"

"Clean facilities and well maintained equipment. Friendly staff and no wait for equipment"