YMCA Downtown Syracuse

"I brought my two children to swim on Friday afternoon at 5 PM because I saw on your website that you close at 8 PM. However, after just half an hour, before 6 PM, they were asked to leave because the staff said they were about to close. We are disappointed with your service, which doesn't match what was advertised. We won't be coming back in the future."

"The weight room has no AC. It's unhealthy to work out in a suffocating environment. Please fix the air or bring standing Air conditioner to alleviate the situation. That's all. Last week I got poisoned in the pool. It was very dirty and I didn't realize that I was supposed to keep my head above water. It was a bad experience for me."

"Amazing YMCA with an admirable team behind the scenes. Venessa is the big boss and she goes out of her way to personally help all the members and guests. She takes the time to get to know her members and establishes meaningful relationships with the children who frequent the facility. If I lived in Syracuse, I would sign up for this gym. It’s been nothing but a pleasant experience on my guest visit. Thank you to the Central NY YMCA team for excellent customer service."

"Husband prefers this location for heavy lifting options. However. He has came home complaining multiple he has had to shake roaches off his jacket from the locker room. He no longer uses the locker room. They should exterminate the building and the apartments above as that’s were they stem from."

"I wish this location would be a flagship for the YMCA in the area, but it's really lagging way behind the suburban locations in terms of being clean and updated. The men's locker room is carpeted, lockers are rusty and showers are in one big open room. The weight-room has a decent variety of equipment and they did some work to fix the ceiling, but some of the equipment is outdated or not well maintained - benches have ripped padding, accessories for the cable machine are worn out and there's only one incline bench for free-weights. The cardio area on the top floor is straight out of the 1950's. There's now been a couple times I've tried to go this year and it's just randomly closed during the day. I will say the staff have always been very friendly and polite, the couple classes I've been to are great - and the location is very convenient from working downtown. Come on YMCA ... make the downtown Y great again!"