Eastern Suffolk Cardiology 951 Roanoke Avenue, Riverhead, NY 11901

"Currently one star based off first impressions. May change after actual appointment. 1. Their phone menu is the most patronizing woman I’ve ever heard in my life. Just seems like she’s being extremely sarcastic in how she delivers the menu options of who to dial. 2. Their waiting queue is absurdly forced. They tell you every 2-3 minutes while you wait in the queue if you’d rather wait with a callback or if you’d like to wait in the queue still. EVERY. SINGLE. TIME. That’s really excessive. I can understand maybe once every 10 minutes wait period, but every 2-3? I think they do this in hopes that people don’t pay attention to their information and fall off the queue or they get so annoyed with the repeated information and bad music that they prefer the callback instead. Seems pretty ridiculous. 3. Originally I was number 3 in the queue so I felt no need to do the callback. When it was finally my turn to schedule an appointment, the phone started ringing and all they did was put me on internal hold. So now I don’t have to deal with that annoying 2-3 minute reminder that I can do the callback option, but they have me on internal hold just to leave me there and forget me. I was on hold for like 10-15 minutes thinking they genuinely forgot about me. So then I hung up and called again only to now be told there’s now FIVE ahead of me in the queue. So now I’ve selected the callback option because ain’t nobody got time for that. Conclusion: Very disappointed first impression of this place. I was referred to this place by my mom because of a good doctor. Which I have no doubt is true. The company/building on how they orchestrate the calls is disgusting and annoying."

"The office help was fabulous the nurse practitioner Donna was great the experience was going well until we met Dr Jadonath Donna was going over her concerns with the doctor and he started be raiding her in front of us he was very rude and condescending"

"Everyone is so nice. Wading River, Riverhead and Southampton... Dr. Donahoe is a wonderful cardiologist who really cares about his patients!!!"

"Office is disorganized and wait times long. Have had 2 tests done and have yet to hear from my doctor. The first test fell apart and was told to come back to have the leads reattached. When I showed up, I was told no by the front desk with a line out to the door. At the time of the second test, i was told I would be contacted by the end of the day or the next. When I called the office after 4 days they gave me a specific date 4 days in the future for when my doctor will call me. Again...disorganized"

"VERY BAD OFFICE PEOPLE...BILLING IS THE WORST I EVER SEEN..THEY TOLD ME I WAS IN NETWORK AND GOT SLAMED WITH OUT OF NETWORK BILLING ,THEY WERE VERY NASTY WHEN ASKING QUESTIONS ABOUT MY BILLS..I POSTED A REVIEW BUT IT WAS TAKING DOWN.THINK BEFORE YOU GO HERE."