Catholic Charities Behavioral Health Center - Corona Clinic

"I have had an absolutely horrific experience at this place. If you're someone who loves to waste your precious time, this is the place for you! But if you actually want help with your crippling and ever deteriorating mental health, DO NOT BOTHER. Edit (2024)- CLAUDIA SALAZAR IS INDIFFERENT TO PEOPLE'S SUFFERING AND ONLY CARES ABOUT PROTOCOL. SHE DOESN'T SEEM TO BE AWARE THAT SHE RUNS A FACILITY FOR THE MENTALLY ILL. SHE SHOULD NOT HAVE HER JOB. CALL ME MA'AM AGAIN CLAUDIA AND I'LL KEEP WRITING NICE LETTERS FOR EVERYONE TO SEE."

"this place is awful. They don't care about people, they only care about the money they take from insurance. They only have one psychiatrist for all cases, the secretary is rude, nobody cares about anything. I asked to speak with the supervisor and she is an ordinary person, she does not have the slightest interest in patients. I do not know how they hire a person like that for this position."

"Really nice front desk staff that are very knowledgeable to the questions and concerns I had. Unfortunately if you’re a new intake good luck getting a spot. Monday and Thursdays between 11 am to 2 pm are their walk in days to get evaluated in order for you to setup a future appointment. These spots fill up so quickly it’s not worth it to go in. I wish they would implement an appointment system for new intakes so that at least people with school and work can work around their schedule. Again, really nice staff and the place was clean when I walked in. If you’re planning to drive here don’t, it’s difficult to find parking."

"If I had written this review a couple of years ago I would have given this place a 4 star rating, only because I loved the therapist I was seeing there at the time, Glyn Girard, she was wonderful and I really miss her. I think she was the 3rd therapist I saw when I first started going there, and she was my therapist for over 5 years, and usually saw me once a week, before she left that place because they would no longer accommodate her time schedule (she needed to leave early and drive to her autistic son's school to pick him up, as he wouldn't allow anyone else to do it), and had a long commute. I wished they would have continued to allow her to keep her schedule, so they wouldn't have lost one of, if not the best therapist they had working there. During the approx. 7 years that I was a "client" there, I witness how often therapists/social workers and psychiatrists left, what the turn-over of the therapy staff was (and the reception/admission/secretarial staff). I didn't like having to change psychiatrist every few months, even though none seem to care enough about the clients, it sucks having to start over with someone new so often. When my long-term therapist Glyn left, I felt very sad (it felt like the loss of a family member and I felt like grieving for months), but decided to continue going to therapy there since it's close to where I live, I was used to going there and I didn't want to deal with the trouble of finding another place that accepts my health insurance and has decent therapists. When Glyn left, I had to wait about 2 months and had to call a couple of times before I got assigned to and given an appointment with a new therapist, this time a very young but nice man that seem pretty sympathetic. Unfortunately, he too left after a few months, so I only got to have about 5 sessions with him. Then I again had to wait months to get another therapist. After nearly 2 months of waiting and not hearing from the clinic, I called and it seemed that the request hadn't even been put through, even though the therapist had told me he would pass the request to the reception/secretarial staff before he left. So I had to wait another few weeks before I finally got a call from the new therapist I got assigned to. At the time I was very depressed and isolating, so I wasn't answering my phone or checking my messages, so it wasn't until I received a letter from the clinic from the new therapist that I found out that I had missed an appointment she had made for me, and because they haven't heard back from me they closed my case, and said that if I wanted to continue therapy to contact other places, and I think they listed a least one I could call. I was upset but too depressed to care, so I didn't try to call, knowing that it would probably take another 2-3 months to get assigned to get another therapist I didn't bother calling again to try to reopen my case there. So after approx. 7 years of me being a client at this Catholic Charities "clinic", I quit going there. It's been over half a year since I last talked with the last therapist I saw there. I haven't taken anti-depressant medication probably since mid 2018, and I've been trying to manage my depression on my own. Earlier this year, during a depressive episode, I thought about calling and trying again to get a new therapist there, but decided against it, knowing the long wait time (at least 2 months) and turnover rate of the staff. The psychiatrists or psychologists all seem pretty cold/emotionally detached and leave after a few months there. They only see you once every 5 weeks for approximately 2-5 minutes, to prescribe medication. The therapists seem more sympathetic and would make this place worth going to, if they also didn't end up leaving, and sessions were longer than 40-minutes. The reception staff could be better, the long term ones are decent enough, new ones don't last long enough, all could be more attentive and courteous with the clients. The place should be managed more efficiently to keep better, longer-term staff to provide the best service."