Midtown Health & Wellness

"Damn based on other reviews, come here only if you have Medicaid and it’s getting paid in full :) But don’t expect to get much time, consideration or clarity from the office. But I am able to get appointments easily/quickly so if you just need a quick referral or paperwork, then they’re fine."

"I went in for a physical that was needed in order to get through for counseling. The doc was fine but the therapist Georgia was incompetent and the session were only 20 mins."

"Extremely Disappointing Experience with DANIEL PANIAGUA I usually have nothing but good things to say about the staff at the medical office, but today I need to share a disappointing experience. Daniel Paniagua has been consistently the low point of my visits. His attitude comes off as not just rude, but outright arrogant. On multiple occasions, Daniel has failed to provide the basic respect and professionalism you'd expect from a medical professional. Recently, when I was helping my deaf mother with her lab results over a call, he showed no patience for my questions and hung up on me. It's not just unprofessional; it's disrespectful to both me and my mother. In a past visit, I sought advice about a health concern, and instead of help, I got a snide remark about my weight. That kind of behavior is unacceptable. I expect a medical office to have staff who are not only knowledgeable but also compassionate and respectful. Unfortunately, Daniel does not meet these standards. I strongly feel that there is a serious need for improvement in his conduct with patients."

"I will be switching from Dr. Saltzman's office after 6 years of being a patient due to the ongoing fraud with the billing here. It's always been an issue, but it's gone up exponentially post-covid since their entire staff turned over. To start, I had to get a Hepatitis A vaccine, I must have asked 5 different people in the office to confirm it would be free, then I got charged $60 5 months later. I ended up speaking to Dr Saltzman who reduced it, but I still had to pay money. I would have skipped it or found another way if I wasn't openly lied to. THEN I noticed at the end of last year they were charging me for 20-30 minute appointments during which I get a prescription refill (NYS law), but I do an online appointment that is always scheduled for 15 minutes and I have always spoken to the doctor for 10 minutes or less. I reached out and was eventually put in touch with their "Managing Director" Alexander who I had never heard of. After initially coming to an agreement that I wouldn't be charged for a future appointment, I had to change my mind because my company switched insurance providers. Since then he has ghosted me, I have called the office and emailed repeatedly and confirmed he is not out on vacation and I have cced the receptionist. I asked to speak with Dr Saltzman and apparently she's out of the country until April! Planning to file a complaint with the NY Medical Board around fraud and highly suggest you do as well. I've heard they are losing multiple patients right now due to incorrect charges."

"The Doctors and other providers here are some of the best and most thorough I've ever had. Very grateful for their expertise. But their staff and reception are some of the rudest, nastiest and most unprofessional people I've ever come across. I was actually warned about this before choosing this place, but I thought... how bad could it be? Well, it's that bad. Will still continue to choose the amazing Doctors here, but it comes at the price of dealing with awful people who don't care at all about patients or doing their job well."