White Water Outfitters

"Great shop , amazing selection both offshore and inshore . Staff is great highly reccomend , worth the drive out east"

"I can take the high prices....but service?? Bryce is a cranky guy. Bought thousands of $$ in tackle there over the years. Had a $35 swimming plug that was defective, would not run under water, kept popping up. Have had a few before from other shops, which I returned, no problem. Bryce would not take it back, and would not give any credit.....pretty lame customer service. Bad attitude towards a regular customer! I will take my business elsewhere from now on!"

"I ordered a Penn reel from them online. Website was misleading that the reel was in stock. Opted for the express 2-3 day shipping. Next day I was informed the reel was not in stock and was offered the next size in the same reel. I accepted only to get a bill for the price difference. Which wasn’t mentioned on the phone call. Adding to my frustration I did not receive my purchase in the express 2-3 day window which I was charged for. I emailed White Water asking for a refund on the express shipping. Two days later I received confirmation of the refund. I originally gave 1 star, but updated to three after receiving the refund. Two reasons: 1-stock not accurate on website. 2- slower customer service than competitors."

"Good place prices are bit high. You can find the same items in East end bait n Tackle down the road for less (same exact items) good people sell nice gear but very poor on service took my reels to get maintenance and get repaired got it back was broken inside, took it back to them changed the part said they ( added new grease ) started using it the real got tough almost stuck to una pinned the real saw there no grease bone dry. Again good gear same brand for less at east end bait and tackle and they go better job on service ."

"Bryce and his team are professional and knowledgeable, the store is outfitted with everything a fishermen could need."