Xfinity Store by Comcast

"Excellent customer service provided by Vladimir Vincent! Thank you so much for going the extra distance and being so helpful."

"Went there to get some help porting my phone number from someone else to Xfinity. There was a very, very nice and polite young man named Jakhi who assisted me with everything efficiently. I doubt that I was in there for 1/2 hr he was so good. The young lady to the front who greets you was also nice and she got me set up with Jakhi as soon as he was finished with another client."

"I’ve been on the phone for no less than 2 hrs , 2 days in a row— been online for hours trying to cancel service…. I don’t want to transfer service to a new location. Just a simple cancellation"

"My experience with Xfinity's customer service started off frustratingly, as I spent 8 hours navigating their online support chat and the 800 number, without much success. However, everything turned around when I met Vladimir, an exceptional specialist at the West Orange location. From the moment he took on my issue, Vladimir showed genuine concern and determination to resolve my problem. Despite the complexities, he stayed with me until everything was sorted out. Vladimir's dedication and expertise are truly commendable. He single-handedly transformed what was a day of frustration into a positive experience. His commitment to customer satisfaction is exemplary, and it's clear that he deeply cares about his customers' concerns. Xfinity is fortunate to have someone like Vladimir on their team, and I believe he deserves recognition for his outstanding service. In fact, he has all the qualities to lead and inspire others in his role. Thank you, Vladimir, and the West Orange team, for turning my previously disappointing experience with Xfinity into a success. I'm confident that with employees like Vladimir, great things are in store for this location."

"There's a really short man that works here and is really rude. His arrogance is a turn off. He wasn't trying to listen to me and only wanted the sale. I don't like leaving bad reviews I rarely ever leave one but that man is insufferable"