Town of Amherst Court 400 John James Audubon Parkway, Buffalo, NY 14228

"Operator on the phone when i called was super rude and short. I didnt even finish my sentence and they hung up"

"I have a small ticket from 2021 that I’ve been trying to take care of. This is the most incompetent court I’ve EVER dealt with. I don’t live nearby, and have sent certified mail, regular mail, MULTIPLE phone calls to try to take care of it. None of which ((letters)) have been received, so they say. Even though sent via different mailing services. Either no one answers the phone- or the one single person who can help me apparently, “isn’t in today”. If I end up with a suspended license, I have documentation of all of my attempts. So. Frustrating. Also spoke with someone in that jurisdiction (employee, but I won’t say names) that said they get nothing but complaints for this specific court. Spoke with someone else in that court today who was so incredibly rude, I honestly couldn’t believe it. **Edit: when I called today and said I’d be in the area, so I could stop by and take care of it, I was told “No, because the only person who can take care of it isn’t here. So even if you showed up to the court, no one will take care of your ticket.”"

"Tried to call the court to speak to someone about a ticket I have, was meet by a phone prompt system that was structured so that you can't speak a human being. I expected this but the prompts were very vague and gave no help on trying to solve my issue.... Finally found a line for someone to call and speak to and immediately went to voicemail and have not received a return call for an extended period of time. Shame on the town and the people here who "serve" it. So within a few hours of posting this review I was sent this from the listed phone number that has prompts for leaving leaving a voicemail for a return call. They would not return my calls after immediately calling back. Truly sickened by your lack of professionalism and care for your community."

"Turns out I wasn’t educated enough to know I hadn’t taken Care of a suspension completely but only paying 70$ to lift a suspension. I’ve been issues a court date for the summons issues in 2015 . Anxious to take care of this once an for all. Update. 5/13/2024 Problem solved and court was fair."

"Called a million times to pay for my ticket but they didn’t want to answer so I had to drive 6 hours from Detroit MI to pay $100 parking ticket. Spent more on rental and gas and hotel then the actual ticket smh"