UHS Primary Care - Owego

"Can’t say enough nice things about NP Marissa Mach! She’s taken care of all my issues, no matter how small; some I’d even forgot about until she brought it up again during the follow up. Always so thoughtful and professional. Highly recommend!"

"Np Marissa mach was absolutely terrible, she should be fired. she addressed not one of my concerns. It was the worst physical we have ever had. ...."

"NP Marissa Mach was rude, condescending, addressed nothing I came to see her for, did not follow up with anything that she promised, and seemed incompetent. She does not listen to your needs. She was dressed very inappropriately. I will not go back."

"A mixed bag, Dr. Lombardo is wonderful but there’s one there that needs to retire. I went in for shoulder pain in 2021 and had a pretty good idea how it happened. He dismissed all of it, told me my shoulder injury was from my “bra wire” and to have my husband give me a back rub and gave me ibuprofen, what the actual f? I got a second opinion with a diagnosis from Physical Therapy. (Spoiler alert, it wasn’t my bra) I’ve complained to UHS patient relations but nobody cares, they just sent a passive aggressive letter to my house blaming the patient for my other complaint of my dr. not explaining my results after dumping it all into mychart lol. I’ve gotten better service in a fast food drive thru and you know what? When there’s a mistake, they fix it. Not blame the clientele or send a letter to their house, very weird behavior. I hate how hit or miss UHS is as a whole. I have so much patience and I’m honestly not one to complain but these fools have literally cost me hundreds of dollars, if not more, with not much to show for it."

"Just had an appointment for a routine blood pressure check. The nurse who handled the appointment was the absolute best there is! She was calm, purposeful, attentive and friendly. She answered all of my questions and the one she couldn't answer she contacted my doctor and gave me a follow up phone call. The staff and doctors here are all 5 star. They schedule appointments so there is never a long wait time before seeing someone. Extremely happy that I chose UHS Primary Care - Owego as my provider."