Trade-Mark Construction 210 Wolf Street, Syracuse, NY 13208

"Went through Trademark to have my basement redone after water damage occurred and have a shower added to my half-bath. Trademark was fantastic to work with, was always friendly and willing to answer any questions I had. Also when unforeseen issues arose that needed to be rectified, they were very understanding of our concerns, budget and worked with us to make sure the issues were solved. The quality of their work is outstanding and we are very happy we went with Trademark."

"We hired trademark to do siding on our short/mid term rental property. After expressing our concerns on timing (as we preferred to work around tenant move ins due to the short term nature of stays), we made our down payment in April, after being assured they could have the project done in August when our current tenant moved out as we were the first on the schedule for that month. Once August came around, it took numerous calls to get a status of when the project would be started. Phone calls resulted in us being told what day they would be there, followed by repeated no shows (and no communication when they weren’t there). Once the siding was started, it took a month for everything to be completed, (house is less than 2,000 sf and we were told job would take a week). Everything was completed at the end of October. Although we are happy with the final product, the company was incredibly difficult to work with. In addition to poor communication, an employee took a drill and battery from our house (confirmed by trademark) - which again took multiple calls over the course of a couple months to get back (they did end up buying a new one). We later found out from our tenants that they caulked all the windows shut, which they ended up calling trademark to getting fixed for us."

"John and his team were such a pleasure to work with. They were quick to respond, fair priced, friendly and respectful but best of all the quality of their work was top notch. The time and craftsmanship that they put into their work is unmatched. We can’t wait for our next project with John and his team."

"After a rain, hail storm came through while they were working on our roof, we ended up with water damage inside the house, mainly in our bathroom and bedroom. We understand things happen and tried to be understanding. We did become very frustrated as management said they'd fix everything, however we never thought it would take 13 weeks! Those who came to work to repair ceilings, paint, and replace floors did a nice job. The management was difficult to work with. We'd have to call to find out when someone was coming to work. Often times we'd call and couldn't leave a message because the mailbox was full or after leaving 6 messages for the owner at his office number, we never got a call back. They'd tell us someone would be at our house at a certain time and they wouldn't show. We were told flooring would take a day, it took 3. Lots of excuses."

"Highly recommend Trade-Mark construction for any home project! We hired this company to remodel/finish our basement, along with replacement of our roof this past spring. The owner, Jon, is extremely easy to work with and knowledgeable. Just from a 30 minute assessment in our basement, he was able to design our plan/style on how the space would work best for our family, and within our budget. Jon has great eye for design and a huge reference for his clients. Each and every one of his hired crew were friendly, respectful and timely. As a woman with small children, I felt comfortable being at home during the renovation, which is a huge relief in this day in age. If there was something that we didn't care for, Jon was happy to address the problem, and it was fixed shortly after. Shout-out to Bob the carpenter, whose craftsmanship really made our basement one-of-a-kind. Also, Andrew, who is a "Jack of all trades." I definitely consider us as lifetime clients for Trade-Mark construction!"