U-Haul Moving & Storage at Seneca Mall
8015 Oswego Road, New York 13090,
About the Business
Welcome to U-Haul Moving & Storage at Seneca Mall, your trusted partner for moving and storage solutions in New York. Conveniently located at 8015 Oswego Road, our facility offers a wide range of services tailored to meet your specific needs.
Services Offered:
- Moving Services: Simplify your move with our reliable truck rental options, designed to make your transition as smooth as possible.
- Storage Solutions: Choose from a variety of storage units, available both indoors and outdoors. Our indoor units offer two layers of protection, ensuring your belongings are safe from the elements and secure within our facility. For easy access, our drive-up storage units allow you to load and unload your items with ease, much like your own garage at home.
- Store: Visit our on-site store for all your packing and moving supplies.
Special Offers:
- Move-In Online Discount: Claim your discount immediately by moving in online or reserve your unit for a later date with no upfront payments. Discounts are applied at the counter for your convenience.
Why Choose Us?
- Premier Facility: As one of U-Haul’s premier self-storage locations, we offer a clean, dry, and secure environment for your belongings.
- Flexible Options: With a variety of unit sizes available, we can accommodate all your storage needs. Not sure which size is right for you? Check out our Self-Storage Size Guide for assistance.
- Customer Satisfaction: Our dedicated team is here to assist you. With highly praised staff members like Jessica, who provide professional and helpful service, we ensure a seamless experience for all our customers.
What Our Customers Say:
- "The general manager was fantastic, answering all my questions and going above and beyond."
- "Jessica was very professional, helpful, and made the process easy."
- "I've stored here for years and rented trucks many times. The staff has always been friendly and helpful."
Feedback:
We value your feedback and strive to improve our services. Let us know how we can serve you better.
Visit us at U-Haul Moving & Storage at Seneca Mall for all your moving and storage needs. Experience the convenience, security, and friendly service that our customers have come to trust.
Photos
Hours open
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 20:00
Saturday:
07:00 - 19:00
Sunday:
09:00 - 17:00
Reviews
"Jessica L was outstanding! she was friendly and welcoming from the start. got my paperwork in order quickly and walked me out to the car loader i was renting. she went over all the details, hooked the trailer up and made sure i was good to go. when i came back she quickly got me checked back in for drop off and was out in less than a few minutes. overall great experience and hope to have her help next time i need a rental!"
"Your rental service was terrible. Despite the fact that we had a reservation, a confirmation and that we were on time at your pick-up site, it was impossible to collect the vehicle. Based on the endless and fruitless conversations with your agents, it seems that the employee at the Liverpool (NY) branch did not do a good job of associating the "piece of equipment" with our reservation. In short, it’s complete rubbish! As your empathy is variable, it is an affront to offer a discount $50 for such a situation. The saddest part was that on the second visit, no one seemed interested in investigating the root cause of the problem. From my point of view, U-Haul does not want to offer quality service with a view to continuous improvement. U-Haul team U-Scrap my weekend! Truck Reservation # 75098448"
"When we have mechanical issues with our ancient car we rent a uhaul pick-up truck for transportation while we wait for the garage to do their thing. They have an app that you can use to make the whole rental process smoother but it has never worked correctly in the 2 times we've done this. End up having to go inside anyway. Last time we went, a csr in the store said that we were "late returning the truck" the last time we were there. We absolutely weren't. We did extend our rental online when our warranty company was dragging their heels, but you can only extend if no one else has the days rented. No late fees, no cleaning fees - one said we brought it back cleaner than it had left - just plenty of rental."
"Rented a Ford Maverick. Great little truck, worked perfectly for what I needed. Didn't want to give it back lol"
"Great customer service individual who took the extra time and effort to make this a very positive experience. She was ambitious, positive, and deserves acknowledgment for a job well done. It’s rare to have an individual who works to make the customer experience a positive one."
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