United States Postal Service

"This office truly understands how to give good customer service. The folks behind the counter (Racheal and others) and the Postmaster are so helpful. The Supervisor for Customer Services, Jim Colburn, doesn’t rest until he has resolved a customer concern. I also appreciate my mail carrier, Corey. Thank you all for your exceptional service!"

"I've lived all over the US. No one wants to go to the post office or the DMV. It is a sheer pleasure going into the post office in Herkimer. Sean the PM runs the place very well. Every single employee is well trained super knowledgeable and extends superior customer service all the time!!"

"I live in the town next door but this Herkimer post office is great. The staff here are very personable . My town post office is totally undoable for me because of too many past issues with them. I highly recommend Herkimer Post office. The parking is really great too."

"Whelp...It's a post office with a worn 60's motif that's in desperate need of a coat of paint. You stand in line for several minutes wondering where the clerk is. After one appears, usually wearing the look of dreading an iffy village court appearance that night, you do your business and leave. That's about it."

"I go to post offices all over the state because I am always traveling and remember I have to send a bill; and this one is my favorite. Personable. They know quirks of individuals they handle the mail for..Always polite. Quick. The building feels like stepping back in time."