Advance Transmissions 397 East Main Street, Smithtown, NY 11787

"Best transmission shop on Long Island. There’s not even a close second. Honest and reliable."

"Terrible customer service. After a week waiting for ordering a part (others told me takes hours not days), they scheduled a day to take my car to have it fixed at the same day. That's the whole idea of scheduling as one should mange at a capacity he can handle. I took my car and was hoping to finally fix my car. After couple of hours, they called me and told me that they won't be able to fix it at that day and RUDELY told me I can take it somewhere else if I want to. I had to take uber everytime i gave them a visit. The whole process took me 10 days to replace a temperature sensor. Eventually, I had to take it somewhere else. WORST EXPERIENCE EVER."

"Honest and Professional. My 2016 Tacoma's transmission was slipping and shaking violently. It has 90k miles and warranty department said it would not cover. Lou from Advance transmission called the warranty company for me everyday and fought for me !!. Lou got me approved eventually. It's a very big job replacing a transmission but they got it done in 5 days..exactly on time. My truck been back at work for few weeks now and it drives good as new."

"Advance towed my car from the nearby Honda dealer (no extra charge) rebuilt my transmission and then checked it not once, but twice. They suggested we bring the car back in a week to check for oil leaks which we did and there was no problem. Then, a week later when I'd had my car serviced for another issue and the Honda mechanic spotted what he thought was a leak from the transmission, I brought it back to Advance. They put it up on the lift, gave it a thorough check and once again, no problem and no additional charge."