MVP Wash & Lube 2500 Forest Avenue, Staten Island, NY 10303

"The oil change is very expensive according to the car wash membership. They give you a 15% discount but on the receipt they charge you 20.00 dollars and it is not specified what they are, and I asked the worker and he says he doesn't know, they are thieves, don't take your car to change the oil there"

"DO NOT GO HERE! I came in for a wash earlier today and i went in the first time. My car wasnt clean so I went back and they kindly redid my wash. BUT the first person was so ROUGH with the brush. They scratched my car, this was my FIRST and last time going to a car wash that isn't fully hand wash. I only came here on recommendation but clearly that person didn't know they were being scammed as well. I got the $19 wash which was the most expensive, i only wanted the outside due to the weather. Incase it snowed or rained again. After a few mins i realized there were these marks on my car. Now i inspect my car always even once a day. I am very distraught due to it being a new car. And they do have the liability notice that they arent responsible for any damage. Absolutely ridiculous. I will go back to show them even though I think they will do nothing due to their policy. Absolutely insane"

"Don’t waste your money or time getting a car wash here. I run my pick up truck through the car wash twice because the first time it did not clean it the second time they did not clean it again. Spoke to the manager he said we cannot help you, the machine does not get the back of your truck. Take it somewhere else to get a car wash. Also to remind everyone I’ve been a customer for a good 10 years bring in my cars and trucks there for oil changes. I will find a new location."

"I have come here a couple of times and my car always comes out dirty (inside and out). It is a waste of money. I would not recommend this place. Other than paying for a dirty car the workers are also rude. I waited on line for 20 mins only to have a worker cut me off when it was my turn without permission. When asked why I was skipped and the worker shrugged his shoulders. Another worker told me this is normal on busy days and invited me to leave. I washed my car and saw it was still dirty. Won’t be returning here again. I called my credit card company and did a chargeback. I’ll let the merchant deal with the chargeback fee."

"Absolutely horrible service. Went in for the "Spa treatment" and my brand new car came or with scratches on it. Complained the the manager there and his response is that I did it myself before the car got there and the only thing I could do was call the cops and go through my insurance to fix it. Absolutely no help, nothing. I was always a good customer going there and now I will never again go there. At the end, one of the workers stated that I should tell them not to use brushes because they've had issues like that before. I can't believe this place!"