Firestone Complete Auto Care

"This location was busy but they were able to service my vehicle in a timely manner. I would recommend any one to come get their vehicles serviced at this location."

"Brought our car in because it was shaking and the traction light and engine light came on while driving on the highway. They informed us that they would have to do an engine diagnostic test. They then told us that it would need a cabin and an engine air filter, Valve cover gasket , and a spark plug replacement with fuel system cleaning. It also needed to replace the ignition coil because it was covered in oil. While they were finishing up the car, my husband went there to check and they said that everything that they had done is better than the condition the car came in. I went to pick up the car and it’s still was shaking, and as she drove away, the engine light and traction light came on. It seemed like the car was worse than when we brought it in. We then went back to speak to the manager and then he informed us that we probably need a new engine. We feel that the tuneup and everything else that was done should have not been done because they couldn’t fix the engine. We paid $1368."

"Brought my car here for an oil change & inspection. I was greeted by Rob S who quickly took care of me. Herman, my tech did my services quickly and efficiently. The whole process was super simple and Rob called me when my car was ready. 10/10 recommend"

"This place is a joke do not go here there unprofessional and the loose your keys . They lost me key and 2 others car keys. The safe was Yelling at each other about losing a key in front of customers like if we were not standing there . I made an appointment to get oil changed and when I get there they told me car would be ready in 1 hr. I waited 1.1/2 . I called them from the local coffee shop . Then they told me they can’t get the filter it’s to new of a car they can’t get it from BMW. We would have to go to dealer to get it done . This is so disappointing . I should have been told this when I made the appointment."