Express Auto Spa - Jersey City 1505 John F. Kennedy Boulevard, Jersey City, NJ 07305

"I recently visited Express Auto Spa in Jersey City and was thoroughly impressed by my experience, particularly thanks to the fantastic greeter, Jasmine. From the moment I arrived, Jasmine made me feel incredibly welcomed with her warm smile and friendly demeanor. The entire staff was attentive and professional, clearly showing that they genuinely care about their customers and their experience. I was so impressed that I am seriously considering getting a membership in the future, largely because of the outstanding staff, especially Jasmine. Thank you, Express Auto Spa, for such a wonderful experience. I'll definitely be back! m"

"I think this car wash is excellent. I have monthly subscriptions for two cars. My cars always come out very clean and most importantly free of any damage. I highly recommend this wash. ~MG"

"Do NOT go unless you want to pay out of pocket for a damage they cause. Fail to take any responsibility…ridiculous. One of the machines damaged my mirror, and they worker lied stating my mirror was already like this (camera footage and my own eyes will tell otherwise). I was told to call the customer service number, which directs you to an office that knows NOTHING about any of the franchise locations. Literally can’t get an email or phone number from them. Could not get a manager’s number from them nor any of the employees on site. After weeks, I finally got in touch with the manager Joe I was able to move the process along and escalate it to the owners, but they are unwilling to take any responsibility and compensate for the damage they caused."

"Please do not patron this business!! Express Auto Spa is a Fraud. I took my vehicle here for an oil change on 11/4/23 and was told by the Manager Fausto that I needed an engine flush because my oil was dirty. The next day on Sunday morning I start my vehicle and thick white smoke comes out of my exhaust pipe and now the check engine light is on. Everyday since 11:4/23 I went back and forth to this establishment for over wee to resolve this issue. I had no issues with this vehicle before they put oil and flushed my engine . Fausto stated “don’t worry we’re going to fix the problem and now he claims that he has never had this happen before and there’s nothing he can do about it. His General manager Joe (General Manager)claims he searched on google about this issue I’m experiencing after their business serviced my vehicle. Express fails to take accountability of their actions while servicing vehicles of patron customer."

"I have the membership here and like it for the most part. My car gets cleaned well. The only slight con I would say is that they sometimes don’t wipe down the car fully. But for the most part they do a good job. All the staff members are really nice and polite. At the end you’re able to vacuum your vehicle yourself for 10 minutes for free. I think it’s better that way compared to having someone else vacuum my car."