Walgreens 10095 Main Road, Mattituck, NY 11952

"There is a woman named Laura who works in the pharmacy that is very rude..they really need to replace her. She isn't very kind and doesn't speak very nicely to people. I've been in there numerous times and when I see that she is working in the pharmacy I leave or wait for another person who works back there to help me..you guy's really to replace her."

"Why is the inventory of this Walgreens so little compared to Riverhead? The Riteaid had much more to offer compared to this store. It's really annoying when I go in there and they don't carry what I need. All that space and the store is barely stocked. I miss Riteaid, I have to order from Riteaid online which is ridiculous."

"I go to Walgreens because they're good at their job. Who goes to a drugstore to make friends? It's not Hello Cupid. The pharmacists, like all pharmacists these days, are overworked. I work at a hospital and all I have are stories about ungrateful patients, friends and families of said patients and a lot of people who never learned how to be an adult. God forbid someone has to wait 5 minutes, and then they start huffing and puffing and sighing, trying to make eye contact with someone else on line who shares their sensitivities. Walgreens is fine, so what if this particular store is a little janky, call HQ if you're clutching your pearls."

"This store is disgraceful. It looks like it hasn't been up dated since the 1960s, and the air conditioning hasn't worked all year (it didn't work last year either). They have giant loud machines blowing hot air out of the store and into the main walk in area. The worst thing is the pharmacy recently closed for several days with no advance notice or preparation. Walgreens claims they cannot transfer any medications that were called in and have been filled. No one is allowed back in the pharmacy area - including the manager. Apparently they are unable to find a pharmacist - so they simply decided to close the pharmacy for several days, instead of having a pharmacist come over for 2 to 4 hours from Riverhead and transfer the medications to another store. This is one of the worst managed stores I have seen, and Walgreens is making no effort to correct the situation. The employees look miserable because customers are upset and they are unable to help them. Sadly Walgreens does not understand or value Customer Service, and they are decades away from any digital transformation that we all see with every other pharmacy."

"Wow this place is just a terrible experience. Rarely do they have enough staff to check you out rapidly. Spent 15 minutes on line yesterday to buy a card when only 2 customers in front of me. They have not had air conditioning for some time, making the experience just painful. The are a major company. Get the AC fixed. I don’t recall ever having a positive experience here. I vowed yesterday to not go back until they get new and professional management. CVS across the street is much more pleasant."