Shibui Spa 377 Greenwich Street, Manhattan, New York,

"Relaxing spa in the city with great amenities. There’s a steam shower in the locker’s room and lounge chairs in the pool area to relax in. Service was great and everything was very clean and organized."

"This is a must go! I had a great experience. My husband gifted me a message and facial for my birthday. Staff was top notch. Facility was very clean."

"Treated my mom for a 90 minute massage here; she had a great experience and found the ambiance to be very relaxing and clean. The front desk / service staff and masseuse were kind and attentive. Would love to check out this place for myself one day"

"Amazing, beautiful, clean and friendly. I was soooo happy and relaxed being here at this spa. My masseuse was named Lisa and this was one of the best massages I’ve ever had. The staff was friendly and even gave me a Happy Birthday card with a refreshing drink after my massage. Thank you so much for this wonderful experience. I’m coming back again and bringing friends."

"I'm just extremely disappointed, everything was fine until I went for the massage itself. My girlfriend and I arrived at the appointed time, we were greeted well and taken to the recreation area with a swimming pool. It was very nice, warm and cozy there. But it is worth noting that the water in the pool was cool. Then we were invited for a massage. I ordered the "Relaxing Elemental Massage". As soon as I started going down the stairs, I noticed that the room was cool. Then I walked into the room and then it started. The air conditioner made noise like a subway train and it was very cold, I immediately asked to turn it off and make it warmer. the girl couldn’t cope with it and simply took out a small heater, which clearly couldn’t handle it. Then she started giving me a massage which was far from relaxing. She pressed unpleasantly on the points and worked only on one side of her back for the first 10-15 minutes, when she switched to the other, I asked not to press, she apologized and asked “that’s better, are you expecting this?” I was shocked! I expect to receive a professional massage from a person in a place where I pay $300 and not questions and stress. Plus this air conditioner that screams under your ear and there is no question of relaxing at all. There was a desire to just get up and leave, I don’t know why I didn’t do this. I told the reception about everything and they gave me a discount, even though I warned them “it’s not about the money,” I’m ready to pay the full amount, I just want real good service for the money. any granny in Thailand or a regular salon in Chinatown for $80 will offer you the best service. And most importantly, my fear was confirmed when the next morning I woke up with a fever from a cold. Obviously a change in temperature from warm and humid to cold and dry can cause this."