Cinnabon

"(King Plaza Mall location!) I haven't visited as often as I used to, but I recently returned and had a terrible experience. The Hispanic lady working there was very rude, impatient, and lacked respect when addressing customers. She became extremely irritated over a simple question, and her attitude was very disrespectful."

"The one employee working does NOT speak or understand any English. Only Spanish she says. I was trying to ask when the cinnamon buns would be ready & she could not comprehend at all."

"I went there today which happens to be a Sunday and there was a long line before I could place the order. Since I had time, I went ahead and made up my mind on what to order but was very disappointed that they didn't have the boxes for multi buy boxes. I was planning to purchase a 4 or 6 pack but since I was not going to get a multi buy discount I only got 3 of Classic boxes. I would recommend to management that if boxes are not available the customer should have been notified beforehand. I loved the taste as it was delicious and fresh but my 1 star is for not having something they had advertised."

"A bunch of youngsters serving the food. The girl making the buns dropped the icing on the countertop. She picked it up and smeared it on the buns. Another youngsters was moping while the food was being prepped. She did a horrible job mopping up the common area. The cashier looked like he was overwhelmed. Answering questions with " What "!!! Most of the staff is rude are rude maybe because they are young?"

"I don't understand the negative reviews about this place. I've been searching for a place in NYC where I can get that exact type of cinnamon roll that I like, but I couldn't find it anywhere, and I was around by chance when I saw this place, and I have to tell you that I had the most amazing cinnamon roll there! It was warm, perfect texture and taste, sweet but not overly sweet. I'd totally go back for a lot more! :) Bc everything looked delish at that shop."