Carmen Rosa's Bakery

"I love their cakes and their prices are the best. You get so much for the price. This is my second year getting cakes from them for my family's birthdays. My only issue is that I scheduled to have my son's birthday cake picked up for 9am today and I came right on time. The shop is closed and the owner is not here. I keep calling and the only person that answers only speaks Spanish and says her boss is not here. Yet I have no idea what time they are coming in. The worst service I have received from them so far. Its humid out and might rain soon. This is not okay. The professionalism needs to be better. I guess if you want any service go in the afternoon. They claim to open today (Wednesday) at 8:30am. I guess they just do whatever they want. A call would have been nice to say the owner is not in it they're running late."

"I needed a very last minute birthday cake and the Carmen Rosa crew was able to turn around a delicious cake for my sister's birthday in just a few hours. Fresh, beautiful, and reasonably priced. Thank you!"

"Left alot to be desired. My family and I have been ordering Dominican cake here for ages but the quality has gone down dramatically. Not only was the cake dry, it was as if a 2 year did it. The customer service also is just unacceptable, my husband had to wait almost an hour just to pick up the cake. The workers ignored him and instead took their time putting away a delivery. It's not worth the money nor the time, you people need to humble yourselves and thank the community that allowed you to remain open all these years. Do better."

"I've been a long-time customer of Carmen Rosa's Bakery since they sold cakes out of their home near Greenville. The cakes were more amazing back then. But closer to this time, the quality has declined. I've purchased quite a few cakes that have been dry and both hard on the inside and outside. Usually I go when they might have the most orders during the holiday and its understanble that most cakes will be pre-made in high quantities to satisfy the demand. However, it's been a letdown lately because i know their potential. Hopefully, they are able to maintain quality as they grow. As far as the service, it is always great. They have a small sit-down area but not comfortable enough to stay."