Dunkin'

1995 Amsterdam Avenue, Manhattan, New York,

"They just awful. They fall asleep when they take the order. I ordered the Americano with milk when I get home no milk. Siri sucks"

"Okay I’ve got to give this negative review because these things keep happening. It Makes no sense that during the morning rush hour when people are in a hurry for work, there’s only one person attending to customers here. She would take the order and go get the food ready before attending to the next person. Meanwhile there’s a long line of people waiting. And of course the customer service is horrible. Sometimes you are standing there and the person is pressing her phone for a full 45 seconds before raising her head to attend to you."

"Their food is decent but their customer service is horrible. Plus there are tables with no chairs, so as to say you're not welcome to eat there......"take your food, gimme your money, get out"."

"This dunkin is garbage. The quality of their drinks is always off and there are always bums hanging in / around the small location. They leave your mobile order drink right out there unattended where anyone can tamper with your drink or just plain steal it (They've had to remake my drink more than 1x from it being stolen) This location is supposed to be open at 5 am. I made an order today at 5:30 - the app and google said the location was open. I went over there and no one is inside and the gates are up so I can see inside the empty store. I waited for an hr and still no one is there after taking my money via the app and I still dont have what I paid for. Its 6:30 atm btw. Not exactly speedy / order ahead and itll be ready when you get there like service as promoted."