Moms Bakery Corporation

"I used to love this place and have been coming here for years. I used to give good tips until the Mexican lady started giving me attitude. She has no customer service skills, and sometimes leaves me standing there waiting. She doesn’t acknowledge you or be nice enough to say she’ll be with you in a moment. She even sometimes prepares my order without me even telling her if I wanted something else and gets mad at me when I tell her that’s not what I wanted. It's very unprofessional and nasty. She picks and chooses who she wants to serve, which is sad to say. Although I love the coffee, they will definitely lose my business. Today put the nail in the coffin after she took two people's orders that walked in after me. She also stated that the coffee went up in price from $2.50 to $3.00 and now $3.50. To make matters worse, there was also a roach that was lingering, and another customer killed it right in front of me."

"Throughout the years the professionalism and service has deteriorated as well as it's atmosphere. I've been coming Here since I was a young .One would think that she would invest In renovations. Especially Her being at the same location for decades. Her staff is rude & so is her staff! I walked out, not purchasing the cake.They act like they were doing me a favor. I could only imagine what the back of that kitchen looks like."

"this bakery quite literally ruined my birthday. the young man who took our orders was dismissive and rushing the whole time. we were there well within business hours; he was just in a rush to sit down and watch TV again. i asked for the cake on the left-chocolate frosting all over. and i received the one on the right. a chocolate mousse cake with ganache, which i specifically said i did NOT want. multiple times throughout ordering i specified "chocolate frosting, like this photo". he just continued waving me off and saying "yeah yeah, chocolate" so i guess they just take a vague idea of what you want and then take a cake out of the fridge to sell you, all for full custom price. please don't waste your money here because they literally just do not listen or care what you want. i'm so upset. my birthday is ruined"

"Do not go here if you want a custom cake. I showed them a picture of what I wanted, they said ok, and they still gave me whatever design THEY wanted. I specifically asked for a plain pink cake and they still put the trimmings with icing. How is it better to do MORE work that i DIDNT ask for? Don’t waste your time telling them the theme of your cake because they will do whatever they want and take your money anyway. Just go to Sal & Dom’s or Conti’s or even Artuso. This place is not worth the headache."

"I took my friend here to purchase a cake for my daughter’s baby shower. It was not only beautiful, but tasted delicious. The crowd was happy with the taste. They went crazy over the beautiful job they did in creating what we asked for. Thank you. I’ve been purchasing cakes from here for over 30 years."