Confectionaires 2961 Webster Avenue, The Bronx, NY 10458

"Went in for a custom cake thinking this place would be perfect since I saw such beautiful pictures in the reviews and so many people seemed happy. First thing that didn’t leave the best feeling: I had asked for gold lettering. The lady at the register, told me the picture was more of a yellow rather than gold and that’s how she put in the order when that’s not what I asked. I put a deposit for this cake. I returned the next day to fix it and it would’ve cost me extra so I couldn’t. I had to let it be and trust it would be ok. I returned the day of pick up to, obviously, pick up the cake. I cannot express my disappointment when I saw it. Even the girl at the register (different lady, not the lady that took my cake order) looked at the cake after seeing the picture and knew it was nothing like what I asked. Not even remotely close. The cake was supposed to have a frosting swirl (whatever you want to call it) and then an Oreo, frosting swirl, strawberry, frosting swirl, Oreo, etc., around the whole cake. It was supposed to have chocolate drip on ONLY the sides of the cake. they show me the cake. Chocolate all over the top and the sides instead of just the sides. There was only 6 little swirls of frosting going around and then they slapped three strawberries and three Oreos on top of those frosting swirls. Not in the middle so there were awkward gaps in between each. Then, the lettering didn’t fit properly. THEN. whatever glaze or coating, whatever, that they dip the strawberries in or cover them in, dripped off the strawberries almost completely and ruined a lot of the lettering. It was an extreme disappointment to see I paid for a cake that looked nothing AT ALL like what I asked and it fell apart. I had no time whatsoever to say something or have it fixed elsewhere. There was no fixing it anyway. I’m just lucky that it tasted good. That was the only up part of it other than the birthday person liking it still. But it was a horrible experience from the start. They’re pre made cakes are fine and all but I wouldn’t get a custom cake here again, taste good or not. Rather go somewhere that will make a cake that tastes AND looks good."

"I love this bakery! A true gem in the Norwood neighborhood. My favorite items are: the sugar pecan cookies, the croissants, and their Farmhouse white bread loaf! Also, love the cappuccino too. I’m also planning to order my birthday cake from them this year, all of these Google reviews have convinced me to get the tres leches flavor! This is a great bakery with a beautiful display of items and extensive great tasting options, it seems to be a family owned business (not sure tho), the customer service is great, and yes it can get a little busy at times and the wait time varies, as well as there only being about 1-2 employees on the front end during a shift, but the energy is so calm in there, I never mind waiting and you shouldn’t either. Wishing the business much prosperity and continued success. My favorite part of walking my dogs is stopping by the bakery and picking up cookies and croissants and a loaf (if they haven’t sold out already! They go quick - so be prepared!) I love to use their bread for my avocado toast in the morning and their croissants for my coffee."

"A Bronx Gem!! Angel and everyone was super kind and helpful when I needed a last minute cake by design for my aunt's birthday. Affordable and their tres leches was a smash HIT at the party. They also make some pretty good coffee, and take the time to make sure it's how you like it. So happy I found this pastry shop."

"Went in there for the first time and loved my experience there. The lady at counter was very friendly,personable, and patient lol. The bakery was nice and clean and all the baked goods were displayed lovely with the names and prices. If you're in the Bronx area and you're in need of the cookie of cake itch! Definitely check them out :D."