Hertz Car Rental - Yorkville Utica Yorkville HLE

"They got me in at the last minute before the July 4 holiday. Great car, fast service, no shenanigans. Would rent from here again."

"My personal vehicle had to get towed so I was planning to spend $420 for a week to rent a car, they charged $757 for 9 days, not even including insurance. I got a beat up Tesla, smells like sweat every time AC goes on, inside panels coming apart, tail light has water and is broken, dirty inside. Rental has hidden fees, tricky wording so you don’t even understand what you are signing up for. They also charged a “convenience fee” just for using the thruway PLUS the normal tolls. Will not be using them again."

"They do not explain everything before you rented. Only charge additional after you return the car"

"Tried to rent from them twice but could not. 1st thing told me after I rented.. it would cost me an additional $200. For a security deposit. WTH .So the second time I rented a car then they said it will cost $500. for a security deposit. WTH. cause I used a Denver card. Stupid Hertz Car Rental will never go back there again. I will stick with U-Haul, much nicer and a whole lot Cheaper."

"I made a reservation a week before, , talked with the branch manager Nicole. I was told my deposit would be $200 and I had to use the and card I was never told that IF that card was a debit card it would be a $500 deposit. Nor was I told that I could use a different card for said deposit. Long story short, they ran a credit check, lowered my criteria score and took more than double the amount for a deposit. I was in a bind with no other options as I had to bring my daughter back to college over 5 hours away. The suv we got was only slightly bigger than my Fiesta. I don't think he did is going to fit. I lived this location and never had a problem like this before.. . But I'll never rent from them again after this."