Zipcar
About the Business
Welcome to Zipcar, your go-to car rental service located at 9109 4th Avenue, Brooklyn, New York 11209. Whether you're planning a weekend getaway, running errands, or simply need a reliable vehicle for the day, Zipcar offers a convenient and flexible solution for all your transportation needs. Our diverse fleet of vehicles is available to rent by the hour or by the day, providing you with the freedom to choose the perfect car for any occasion. With Zipcar, you'll enjoy the ease of hassle-free booking, affordable rates, and the convenience of having a car when you need it. Join our community of satisfied members and experience the benefits of car-sharing in the heart of Brooklyn. Visit us today and discover the smarter way to drive!
Location & Phone number
9109 4th Avenue, Brooklyn, New York 11209, United States
Reviews
"Just a horrible company. I've used them for the past couple of years with really no issues. The past year and 1/2 has been different though. Their customer service is horrible, and nothing ever gets resolved. My last 5 reservations - the location for the neighborhood has been changed, yet I get the same cookie cutter response from them, "unforeseen circumstances". Zipcar is good if the reservation you make is in the neighborhood you live in, not when you have to take a train or an Uber to go pick up the car that you reserved. Would not recommend this company. Trying to get a number or email address at corporate, wish me luck."
"No babe"
"Never experienced anything as bad service wise as I have today with this nonsensical company. Paid $25 to open an account, reserved a car for 1pm, get to the lot, no car. Tried to call for a replacement, "your wait time is 40 minutes". In a jam, I decide to Uber to my location. I get a call from zipcar an hour and forty eight minutes after my 1pm reservation to tell me the car was not available and that the replacement car is 9 miles away at a completely different site. Pure comedy. When I got home, I spent another 45 minutes on the phone trying to get a refund for 1. the 25.00 sign up fee and 2. the cost of the reservation. They refuse to refund the sign up fee so now I'll spread the word here. Avoid this garbage company."
"If I could give this no stars I would. First Zip Car experience. Car reeked of cigarette smoke when we got in. Then right as we pulled out we noticed it wasn’t driving right and realized it had a spare tire and we had to return it and cancel the plans we had. Car with broken off mirror is also a zipcar. Called customer support and they said sorry we don’t have anymore cars and they gave us $20 credit. What if we were going to a wedding??? Or some sort of important event. Horribly unreliable. I’m glad we tried it before out out of town getaway we had a zipcar planned for that but now we cancelled and ordered a car from a real rental car service. Not taking any chances."
"Great place for pricey car rentals."
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