Enterprise Rent-A-Car 21 2nd Street, Jersey City, NJ 07302

"They called me at my reservation time to tell me the car isn’t there. Show up and 20 ppl there waiting for cars. after waiting 30 minutes and no one was getting into cars i left…. Luckily i live in the area and could get to another place to meet my needs but will never rent here again. staying with Avis."

"I scheduled a car for pickup on August 7th at 9:30AM. I was called the night before to confirm and I told the agent that we would be there early as we have an important appointment. When we arrived at 9:10 AM the agent was with someone that had been waiting. Turned out the 2nd agent was a no show. We had a very important doctor appointment that we had to be on time for. The agent was kind and said she was sorry but had 4 people ahead of us. She was also taking a long time with the one person she was working with. We called around and walked to Avis and were quickly given a car. It added stress to a very stressful time for us. We won't be returning to Enterprise."

"Does not pick you up; uses old-school bait and switch to tell you your car is not there and you can walk to Hoboken or pay a higher rate for what is in stock. My insurer booked a rental car while our vehicle was in the shop. We were not supposed to pay. Arrive at this location and got the bait and switch. Then winded up paying per day and tolls as that is how this one makes money. I will never use this location or Enterprise again."

"Ashley was great. Very friendly and easy to work with. Took less than 2 minutes to return the car. 113 seconds tops!! Thanks Ashley"

"VERY DIRTY and seems like the car is never being cleaned at all. The staff did not prepare our car before our arrival and made us WAIT FOR HER TO CLEAN the vehicle and still the car is disgusting. YOU RUINED MY WEEKEND VIBE."