Star Nissan of Bayside 20602 Northern Boulevard, Queens, NY 11361

"Just wanted to share my complete satisfaction with the Star Nissan Service Department. Absolutely professional and "HONEST"!!! Thank you Andy and your team for everything. I'm ditching my mechanic and bringing the car into Star from now on."

"Just picked up a used 2010 Mazda today. Worked with Kelvin and Gus to get the deal done. Very, very happy with both men. No pressure or hassle, just honest dealing. Would recommend Kelvin and Gus anytime. Thank you both."

"If you want to waste your time and have your day-off so adventurous stay in this place. I came here last June 4th, 7am ended up 4pm (imagine just to diagnose a car it will take that much time.) but they weren’t able to fix my car just diagnosed the issue and they will still order the parts. So today June 11th came back to have it fix, came here 6:45am but as of now 1pm, no one touches my car not until 12pm. I approached the front desk guy, they said it’s first-come-first-served. If that’s the case, then why all the people who came later than me 7am and beyond their car was fix???? The guy who is the representative mentioned upfront that it will be done on or before 1pm however to no avail, car is not yet done. I am a man of my words, if you’re not HONEST to me then your integrity is questionable. I get it, I AM STILL ON WARRANTY SO YOU CANNOT UPSELL ANYTHING OR SQUEEZE SOME MONEY ON ME. This NISSAN DEALER SERVICE CENTER is unjust and unfair. They waste my time and money since I’m supposed to work this afternoon but they wasted it. NOT COMING HERE ANYMORE, I have to go better place which is JUST and FAIR. TOTAL WASTE OF TIME, MONEY AND EFFORT. Not even worth of a 1 star. UPDATE: After week of driving, still hear the noises on my right back and front shocks so basically I just wasted my sweat and blood money just to pay for this SCAM COMPANY. I called up this DIANA from their Customer Management but she’s rude and will cut you off while talking on the phone, NO MANNER AND MEAN. She’s supposed to deescalate the situation but just ruined it. I wonder how she was employed in this company with her attitude and improper manner. I guess she’s the apple of the boss. DON’T TRUST THIS COMPANY GUYS! YOU WILL JUST WASTE YOUR MONEY AND TIME. THIS COMPANY HAS NO INTEGRITY."

"Just leased my first Nissan at Star Nissan in Bayside, Queens. Excellent People at Star Nissan. I was so impressed. The Sales Rep. Justin was Awesome made the process easy and quick. He was so helpful and very informative, he explained everything and took care of all the paperwork for me. Definitely ask for Justin for your new car purchase! Christine and Eddie in the Finance department plus Gus the manager made everything super easy. Great experience and great people at Star Nissan in Bayside Queens. Great place for your next vehicle purchase. So in love with my 2024 Murano! Thank you so much Justin! ❤❤️ And will definitely be back!"

"Bob was a great salesman, no pressure to purchase an optional things such as warranties, very professional and straightforward, and was able to get me into a car I love within an hour. I had a bill of sale, and was in my car within a couple of days as he promised due to me picking a car which just came in which took a couple of days for the title to come. I’m satisfied and plan to go back for anything my car needs including servicing when I am in need of it. Very quiet and professional office. The best Nissan dealership I’ve been to this far and I’ve been to quite a few. Bob came in on his day off to assure my closing went as smoothly as it did. I’ll be back to upgrade when I’m ready. I really enjoy my hassle free experience after going to many different lots and dealerships over the past few months. Thank you Bob and Nissan!!! Ask for Bob, he will take good care of you."